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Pyramid Hotel Group Houseperson in Marlborough, Massachusetts

Centrally located between Boston and Worcester, our 229 room all-suite hotel with over 3,500 square feet of meeting space and 2 outlets is less than 45 minutes from Logan Airport (BOS) and just off I-495. The hotel’s convenient location is north of the Massachusetts Turnpike (I-90) that links to Maine, Rhode Island and New Hampshire. Find out today what a career at the Embassy Suites Boston Marlborough with Pyramid Hotel Group can mean for you!

Join the Embassy Suites Marlborough for a “Suite” Career!

We recently completed an 18-month, $16-million renovation. Our 230 all-suites Metrowest hotel is off Route 20 and I-495, close to dining and entertainment - Apex Center, New England Sports Center - North America’s largest indoor ice-skating facility and numerous Pharma, Software and Biotech companies.

We are looking for a Full Time Houseperson (Attendant) who can deliver exceptional guest service! Candidates should be service minded, energetic and have the ability to work well in a team environment. If you're looking to grow as part of a strong team, come see what we can offer you for your career!

Responsibilities include maintaining the cleanliness and appearance of the hotel public areas and providing assistance to the housekeeping team with stocking and delivery of supplies. To be successful in this role, you should be able to manage various tasks on a daily basis to ensure great customer service and that our operations run smoothly.


  • Respond promptly to requests from guests and other departments

  • Check the inventory of cleaning cart and add necessary supplies; transport cart to assigned work areas

  • Clean and maintain the appearance of the exterior of hotel including but not limited to, sidewalks, pool area, fitness room, awning poles, signage and hotel entrance

  • Deep cleaning of assigned areas of hotel including, but not limited to, shampooing of rooms and public area carpets, window washing, light fixtures and guest elevators

  • Clean and maintain back of house area including, but not limited to, employee break room, executive offices, hotel laundry area and employee restroom

  • Dust, polish furniture and remove marks /stains from walls and furnishing

  • Remove all trash, dirty linens, towels and room service items from public areas

  • Vacuum carpets and clean floors

  • Deliver items to guest rooms upon request from front desk

  • Ensure soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels

  • Clean guest rooms on occasion

  • High school diploma or equivalent

  • Lift, carry, push & pull 35 lbs or more (as much as up to 150 lbs)

  • Prior hotel experience preferred

  • Weekend availability


  • Paid Time Off (PTO)

  • Holiday Pay

  • Comprehensive and affordable employee benefit/insurance programs in the hospitality industry

  • 401K with employer match

  • Company Paid Life & AD&D Insurance

  • Hilton travel discounts

We are always looking for dedicated, service-oriented team members who want to build their career in the hospitality industry. Pyramid Hotel Group is a fast-growing leader in hotel management. Find out today what a career with Pyramid Hotel Group at the Embassy Suites by Hilton Marlborough can mean for you!


Opening ID: 2021-9194

External Company URL:

Street: 123 Boston Post Road West