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Pyramid Hotel Group Housekeeper in Marlborough, Massachusetts

Centrally located between Boston and Worcester, our 229 room all-suite hotel with over 3,500 square feet of meeting space and 2 outlets is less than 45 minutes from Logan Airport (BOS) and just off I-495. The hotel’s convenient location is north of the Massachusetts Turnpike (I-90) that links to Maine, Rhode Island and New Hampshire. Find out today what a career at the Embassy Suites Boston Marlborough with Pyramid Hotel Group can mean for you!

Join the Embassy Suites Marlborough for a “Suite” Career!

We recently completed an 18-month, $16-million renovation. Our 230 all-suites Metrowest hotel is off Route 20 and I-495, close to dining and entertainment - Apex Center, New England Sports Center - North America’s largest indoor ice-skating facility and numerous Pharma, Software and Biotech companies.

We are looking for Full Time Suitekeepers (Housekeepers) who can deliver exceptional guest service! Candidates should be service minded, energetic and have the ability to work well in a team environment. If you're looking to grow as part of a strong team, come see what we can offer you for your career!

Responsibilities include general cleaning of hotel suites, cleaning of some public spaces, and special projects.

Specifically:

  • Checking Suitekeeper cart for supplies and stocking as needed.

  • Stripping dirty linens / towels and remove used amenities from suite.

  • Making beds, cleaning bathrooms, dusting, vacuuming and washing windows / tracks.

  • Reporting maintenance deficiencies to maintain room compliance with hotel standards.

  • Replenishing linen and guest amenities.

  • Responding to special requests by guests (such as providing extra amenities or service time requests).

  • Assist with special cleaning projects and in laundry when needed.

  • Complete maintenance requests as needed for items which need repair.

  • Timely report and return of Lost and Found items for proper processing.

  • Interact with guests in a friendly, courteous manger. Reports any guest issues to a supervisor.

  • High school diploma or equivalent

  • Lift, carry, push & pull 35 lbs or more (as much as up to 150 lbs)

  • Prior hotel experience preferred

  • Weekend availability

Benefits

+ + Paid Time Off (PTO)

  • Holiday Pay

  • Comprehensive and affordable employee benefit/insurance programs in the hospitality industry

  • 401K with employer match

  • Company Paid Life & AD&D Insurance

  • Hilton travel discounts

We are always looking for dedicated, service-oriented team members who want to build their career in the hospitality industry. Pyramid Hotel Group is a fast-growing leader in hotel management. Find out today what a career with Pyramid Hotel Group at the Embassy Suites by Hilton Marlborough can mean for you!

EOE/AA

Opening ID: 2021-8966

External Company URL: https://careers-phg.icims.com

Street: 123 Boston Post Road West

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