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Advocates Assistant Program Manager in Marlborough, Massachusetts


Starting rate $20.25/hour

Advocates is seeking enthusiastic, motivated team players to provide emotional support and daily care to individuals in a residential setting!

Advocates promotes a healthy work-life balance and offers many generous perks of employment and room for advancement. We are a strong-knit community that values the ideas and contributions of our staff.

The Assistant Program Manager will implement the mission of BH Residential Services. They will provide all residential services to persons served and perform, coordinate and/ or monitor designated programmatic administrative or clinical functions.

Are you ready to make a difference?

Minimum Education Required

High School Diploma/GED


Blended Shift, First Shift

Additional Shift Details

Sunday-Thursday 8-4


  • Participate in the development of treatment plans and attend other treatment meetings, including weekly staff meetings.

  • Document progress towards treatment plans.

  • Perform interventions with persons served that address their identified goals and result in skill development.

  • Provide linkage with other program staff and other service providers.

  • Communicate individual’s progress, mental status, and any changes in daily notes.

  • Provide ongoing support, guidance, role modeling and supervision to persons served.

  • Participate in or facilitate group work as delegated by supervisor.

  • Identify and address community integration issues for persons served, as designated.

  • Monitor and document medication administration.

  • Perform, coordinate, and/or monitor a range of programmatic clinical and administrative responsibilities as delegated by supervisor.

  • Train direct care staff in responsibilities for their role.

  • Supervise overnight staff as delegated by supervisor.

  • Provide coordination and leadership to program team during shifts, vacations, or leave in the absence of supervisor.

  • Ensure a clean, safe and home-like living environment for persons served.

  • Remain alert at all times throughout scheduled work shift.

  • Ensure all paperwork, reports, trainings are up to date and completed within expected timelines.


  • BA/BS in related field and 1 year experience; or H.S. Diploma/GED and 2 years related experience.

  • Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations

  • Ability to read English and communicate effectively in the primary language of the program to which they are assigned

  • Must be able to perform each essential duty satisfactorily.

  • Ability to thrive in a fast-paced, team-oriented environment and as well as work independently.

  • Strong organizational skills and ability to multi-task.

  • Basic computer knowledge.

  • Must have excellent interpersonal skills and ability to work as part of a team.

Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

Why Should I Consider a Career in Human Services?

Our Team members are dedicated to engaging and empowering individuals by forming lasting relationships, collaboratively achieving personal goals, offering creative solutions to everyday and complex situations, and actively listening . We exercise independent judgement and contribute to the overall success and benefit of the Team.

Is Human Services a Fit for Me?

Successful Team members are open-minded, eager and compassionate, and will exercise solid, independent judgement while fostering trustworthy relationships with the individuals that we serve. We put the individual first.

Keyword: ACCS

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Job Locations US-MA-Marlborough

Minimum Education Required High School Diploma/GED

Job ID 2024-10313

Organization Advocates

Type Regular Full-Time

Number of Hours Per Week 40

Business Unit BH Residential