Job Information
South Middlesex Opportunity Council Program Advocate - Relief in Marlboro, Massachusetts
SUMMARY
Oversee shelter operations during working hours while maintaining a safe and secure environment.
PRIMARY RESPONSIBILITIES
Be alert to shelter surroundings and be responsive to any issues that arise during your shift.
Maintain the safety of clients.
Engage all clients by understanding and addressing their needs whether within or outside the scope of work.
Check with other staff and read/maintain log for pertinent information regarding: shelter guests.
Maintain confidentiality of client, employee and agency information in accordance with federal and state laws
and funder requirements.
Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies
& procedures.
Other duties as assigned.
KNOWLEDGE AND SKILL REQUIREMENTS
Minimum 2 years sobriety
CPR and First Aid Certified
Demonstrated sensitivity of the low income
Ability to respond in crisis situations
Knowledge of Substance Abuse and Mental Illness preferred
Basic Computer skills to maintain trainings as assigned.
ORGANIZATIONAL RELATIONSHIP
- Directly reports to Program Manager.
PHYSICAL REQUIREMENTS
Ability to ascend and descend stairs
Able to lift 30 pounds
WORKING CONDITIONS
As part of the responsibilities of this position, the Program Advocate will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.
We are an equal opportunity employer committed to diversity in the workplace
All Shifts available