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L. L. Bean, Inc. Sales Associate in Mansfield, Massachusetts

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.

WE HAVE JUST WHAT YOU NEED!

Choosing a job that you feel good about is more important than ever.We know you need a flexible, even personalized, schedule, and you want to feel safe at work.

WE'VE BEEN WORKING HARD TO CREATE A SAFER AND HEALTHIER WORKPLACEHere is what we are doing to keep customers and employees safe!

CUSTOMER LIMITS

To avoid crowding, we are evaluating store capacities on a regular basis and always set limits that are at or below state guidelines.

INCREASED SANITIZATION

We’re maintaining the highest level of sanitization in all shopping and employee areas, including more frequent and thorough cleanings.

SOCIAL DISTANCING

We’re enforcing strict social distancing measures in our stores, with clearly marked signage and regular reminders over the store PA system.

FACE COVERINGS

All employees are required to wear face coverings when working with customers or whenever they cannot maintain proper social distance

POINT-OF-SALE BARRIERS

We’ve installed plexiglass barriers at all point-of-sale locations to create an extra level of protection for employees and customers.

MANDATORY HEALTH QUESTIONNAIRES

Before every shift, employees are required to fill out a brief questionnaire to make sure they are feeling healthy and not exhibiting any symptoms of COVID-19.

THIS COULD BE YOUR NEXT ADVENTURE!Love of the outdoors is a common thread among Bean employees, whether we pursue active outdoor interests or more casual, relaxed weekend activities.

As an L.L.Bean store employee- You'll be joining one of the most respected and trusted retailers in the country working with a team of outstanding service providers and outdoor enthusiasts! Important to know: You can use your employee discount - one-third off – just about everything we sell -online or in our stores.

AND SO YOU KNOW WHAT WE ARE LOOKING FOR Position Purpose: We want someone who can consistently deliver world-class customer service within one or more outdoor gear/apparel departments and/or one or more focus areas.Our employees are stewards of the L.L.Bean brand, which is a responsibility we take seriously every day. Our employees don't hesitate to

  • Approach and engage each customer

  • Listen! Then provide the right level of information and service (there are no scripts!)

  • Build trusting relationships- they establish a personal connection before sharing their expertise

  • Use technology and resources to provide seamless, fast omni-channel service.

And they

  • Really like working with each other

  • Get tons of praise from our customers

  • Are unflappable and can turn a challenge into a service opportunity.

  • Are credible. They talk about our core outdoor activities and even participate in some of them.

  • Help people improve their well-being. They actively promote and create excitement around L.L. Bean sponsored activities including Outdoor Discovery programs or the L.L. Bean Credit Card.

  • Demonstrate Bean’s values – from their heart and from head to toe.

  • Prove every day that they pay attention to merchandising standards while assisting multiple customers (folding, replenishing, sizing, organizing). They manage to contribute to a well-organized back of house too!

  • May even engage in light housekeeping duties when needed.

The occasional side trail requires employees to

  • Answer inbound customer calls at a rapid rate and use multiple systems (including L.L.Bean.com) to process orders and answer customer questions quickly and accurately in an extraordinarily helpful and friendly manner

  • Pick & Ship product from the floor to fill orders (using POS)

SO IF YOU HAVE THESE 5 THINGS, PLEASE APPLY SO WE CAN MEET YOU!

  • A smile!

  • Passion --- for serving customers!

  • Love of the outdoors!

  • Flexibility to work varied hours including nights, weekends, and holidays - and we are happy to be flexible too!

  • A desire to be part of a healthy workplace and workforce!

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. Visit llbeancareers.com to learn more.

From coastal marsh to alpine forest, ecosystems depend on diversity to flourish. We believe the same is true in the workplace. That’s why L.L.Bean is an equal opportunity employer, committed to sustaining our strengths by welcoming all kinds of people.

Over a century ago, company founder Leon Leonwood Bean set out to make a boot to keep hunters’ feet warm and dry. Today, we continue to follow the trail he blazed, adding new paths to help more people discover the outdoors, whether it’s the thrill of sea kayaking, the quiet of early morning fishing or the vigor of a challenging climb. Of course, we remain true to L.L.’s core values, and are committed to quality, service, and putting the outside, inside everything we make. So join us, adventure awaits…

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