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Baskin Robbins Team Member in Malden, Massachusetts

  • You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.

Position Title: Restaurant Team Member

Franchise Organization/Location: Malden

Reports To: Restaurant Manager


A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes and systems

• Follow food safety standards

• Prepare food and beverages

• Assemble and package orders and serve to guests

• Understand restaurant menu including limited time offers and promotions and be able to answer guest questions

• Maintain a clean and organized workstation

• Clean equipment and guest areas

• Stocking items such as cups, lids, etc at workstation

• Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)

• Follow speed of service standards

• Serve and communicate with guests

• Maintain a guest focused culture in the restaurant

• Communicate effectively with managers and coworkers

• Organize and maintain stock room and refrigerated areas


• None

Key Competencies

• Works well with others in a fast-paced team environment

• On time, demonstrates honesty and a positive attitude

• Willingness to learn and adapt to change

• Guest focused

Physical Demands/Working Conditions:

• Standing on feet

• Repetitive motion including bending, stooping and reaching

• Lifting objects including boxes, ice and product up to 20lbs (if applicable)

• Working in a small space

© 2020 DD IP Holder LLC. All rights reserved. This template is provided to Dunkin’ franchisees to help them design human resource programs for their employees. Franchisees are not required to use it and remain solely responsible for designing and implementing their own human resource programs, running their day to day operations, and for complying with all applicable laws.