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Dunkin' Shift Leader in Malden, Massachusetts

Job Description

Description

As a Dunkin Donuts franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

There is lots of growth potential within our organization. We are planning to open 20+ locations in the area and there are full-time and management positions available for those who perform exceptionally.

Healthcare benefits will be provided at some point in the near future for full-time positions.

By submitting this application, you certify that you have read this application and the information on it is complete and correct. You understand that any omissions or misrepresentation of information is grounds for dismissal.

Dunkin' Donuts is an equal opportunity employer.

Requirements

  • Provide excellent guest satisfaction, service speed, and product quality

  • Previous experience working in a cafe or quick service restaurant preferred

  • Show passion about results by setting compelling targets and delivering on commitments

  • Meet safety and sanitation standards

  • Anticipate and understand guests’ needs and exceed their expectations

  • Works well in a team environment

  • Fluent in English

About

In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955.

Dunkin' Donuts is the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.

You are applying for work with Dunkin' Donuts | Rizzo/Marino Network, a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.

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