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Sevita Case Coordinator in Malden, Massachusetts

MENTOR Adult Day Health, a member of the Sevita family, provides day programs for elders with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing to live in their own homes. Our programs are staffed with qualified, experienced licensed nurses and caregivers who are trained to provide individual assistance to each person we serve.

Program Services Case Coordinator Bilingual Requirement (Haitian Creole/English) Do you enjoy working in a medical/rehab setting and have a flair for keeping people and processes organized? Do you want a job where you can actively make a difference in people’s lives? As Case Coordinator, you will be responsible for providing organizational assistance and program support, including admissions procedures, direct participant care, and coordination of internal and external services.

  • Develop individual programs and assure that the program meets the participant’s needs, optimizing the participant’s potential to be integrated into the community; ensure the provision of appropriate services to designated program participants

  • Assist designated program participants, as needed, to understand the overall goals and processes being implemented in the programs

  • Act as a liaison for families and provide them with information and resources as requested

  • Organize and chair program participant conferences

  • Review the designated program participant's reports (evaluation, progress, and discharge) for consistency and coordination of goals; ensure the appropriate documentation/recordkeeping of designated program participants

  • Responsible for development, coordination, implementation, and follow-up of discharge planning as directed

  • Assist in internal communication to team members regarding case-specific issues

  • Attend required meetings, including clinical team meetings and regularly scheduled supervision meetings

  • Review monthly bills for designated program participants after receipt from accounting staff; identify any discrepancies to accounting staff

  • Coordinate utilization with the Case Manager relative to program participant’s incentive account

  • Organize and facilitate internal medical appointments as requested by management, overseeing timely completion of annual medical appointments

  • Ensure the appropriate documentation (including summaries and tracking information) of designated program participants for internal medical appointments and distribute as required

  • Direct, develop, coordinate, implement, and follow up on healthcare planning as directed by the Program Director/Manager; ensure appropriate medical follow-up for designated program participants

  • Communicate with community resources and persons outside of the program to assure quality program participant healthcare for all assigned program participants

  • Assist in training new staff involved with overseeing medical care as requested


  • High School diploma or equivalent; Associate or Bachelor's Degree in Social Service-related field preferred

  • Two years of direct or indirect support services to persons with disabilities in a medical and/or rehabilitation setting

  • Strong attention to detail, organizational skills, and the ability to multi-task to meet deadlines

  • Effective communication skills to manage relationships

  • Self-motivated and collaborative; a team player

  • A reliable, responsible attitude and a compassionate approach

  • Commitment to the company’s mission and values

    Why Join Us?

  • Full compensation/benefits package for employees working 30+ hours/week

  • 401(k) with company match

  • Paid time off and holiday pay

  • Complex work adding value to the organization’s mission alongside a great team of coworkers

  • Enjoy job security with nationwide career development and advancement opportunities

    We have meaningful work for you – come join our team – Apply Today!

Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full, more independent life. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. We’ve made this our mission for more than 50 years. And today, our 40,000 team members continue to innovate and enhance care for the 50,000 individuals we serve.Equal Opportunity Employer, including disability/vets

The Mentor Network is pleased to be an equal employment employer Women/Minorities/Veterans/Individuals with Disabilities