Job Information
Greater Lynn Senior Services Quality Support Specialist in Lynn, Massachusetts
$500 Sign on Bonus
Join the GLSS Team and make a difference every day! GLSS is looking for talented and caring individuals to join our team.
Benefits: GLSS embraces the need for our Employees to have work-life balance and offers a generous benefits package that starts on your date of hire! Depending on your scheduled hours of work you may be eligible for:
Hybrid work schedule
Medical and Dental insurance
Health Spending Account (HSA)
Flexible Spending Accounts (FSA) - Healthcare reimbursement & dependent care assistance
12 paid holidays each year
15 sick days per year
2+ weeks of vacation starting year 1 and increasing with your years of service
403b Retirement Savings Plan with an Agency match
Agency paid life insurance
Agency paid long term disability (LTD)
Tuition Assistance after one year of employment
Mileage reimbursement
Employee Assistance Program to assist you in dealing with life challenges
Employee referral bonuses of up to $1,000
Travel Assistance Program - Free
Life Planning Services - Free •Optional benefits including Vision, Pet Insurance, for you and your family members, Accident Insurance, Critical Illness Insurance
Position Overview: The Quality Support Specialist supports the Quality and Title III teams to foster an enhanced culture of quality at Greater Lynn Senior Services.
Position Responsibilities: Work with Title III and Quality Director to coordinate and support agency QI Committee and sub-committees to ensure programs are in line with Executive Office of Elder Affairs (EOEA) expectations, NCQA standards and agency-wide initiatives and goals. Assists in the preparation, distribution, and collection of various surveys and works with others to analyze the results. Perform data cleanup, data analysis and data visualization. Assist in data collection and reporting for various department projects. You will represent and support the Quality department in committee meetings through scheduling, taking minutes, and collaboration with the team to write reports and perform analyses.
Qualifications:
Bachelor's Degree required
Solid quantitative and qualitative analytical capabilities required
Experience with survey design and analysis is a plus
Experience with data gathering and measurement practices preferred
Advanced proficiency with Microsoft Office products especially MS Excel and MS Word
Ability to make proper judgments, superior written and verbal skills, and ability to maintain effective interpersonal relationships with staff members
Attention to detail and accuracy
Must be able to function independently and as part of a team
Good verbal and written communication skills
Detail-oriented, highly organized, independent problem solver, team player, ability to meet deadlines, prioritizes and multitasking
Professional demeanor and ability to handle highly confidential materials with discretion
Bilingual Spanish speaking is a plus
Hours Part Time, 25 hours per week
GLSS is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), disability or genetic information. GLSS will provide reasonable accommodations to applicants with disabilities upon request