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Dunkin' Assistant Manager in Lynn, Massachusetts

Job Description


As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, overseeing a team of employees that deliver exceptional guest service.

As the day-to-day operator of the store, the Assistant Manager is expected to:

  • Drive sales and profitability

  • Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building

  • Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management

  • Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand

  • Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

  • Competitive wages

  • Awesome team-oriented environment

  • Lots of potential for growth within the company for those who work hard


  • Top-notch customer service skills

  • Excellent leadership skills

  • Works well under pressure and is able to multi-task

  • Ability to lift 50 lbs

  • Must submit to a background check

  • Positive and Friendly Personality

  • Basic knowledge of Food Safety, Serve Safe certification a plus

  • Minimum 2yr. experience working at Dunkin required for asst. manager position


Mello/Coletta network, dba AIC mgt is a family-owned network that has been in business since 1974, when founder Antonio I. Couto established our first Dunkin location.

We currently own 9 locations. We believe in working hands on with our team and establishing a strong bond with our employees. It is our dedication, trust, respect and work ethic that has given us continued success. We strive to hire individuals with those same values and want our employees to not only enjoy their work environment but also provide our guests with excellent customer service experience so that our Dunkin becomes their Dunkin.

You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.