Massachusetts Jobs

Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

We are Hiring a Lead Operations Support (Trainer)!

CORE RESPONSIBILITIES AND TASKS:

• Conduct skills based and soft skills training sessions

• Create and maintain learning materials for programs

• Work closely with leadership and subject matter experts to design, create, and deliver a variety of training materials to teams within the WSS – LIT group.

• Meet with cross-functional teams to gather requirements for new training content

• Provide administrative support for training content within Workday

• Compile feedback and report on current training effectiveness and recommend strategies for improved training experiences

• Access and evaluate learner progress

• Create and maintain educational, training team and business process documentation

• Research new teaching methods

• Create business reports and audits to support LIT operations

• Other projects/tasks as needed

REQUIREMENTS:

Preferred:

• Bachelor’s degree in HR, Training, or Education preferred with 3 years of applicable work experience

Required:

• Experience with ERP system, such as SAP, preferred, not required

• Experience with LMS content management and creation systems, such as Articulate 360, preferred, not required

• Experience with Workday Learning Platform.

• Prior experience as a trainer or similar position preferred, not required

• Knowledge and/or experience related to water industry preferred, not required

• Excellent interpersonal and communication skills

• Ability to identify gaps in skills

• Knowledge of various teaching methods and approaches

• Organizational and time management skills include the ability to prioritize multiple projects/tasks

• Able to execute tasks with high levels of autonomy

• Strong understanding of general business concepts/processes

• Solid User of standard Microsoft Office applications (Outlook, Word, Excel, PowerPoint)

Salary range:

$52,900.00 - $84,600.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.

At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees' well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.

Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation