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Tufts Medicine Acute Care RN Navigator in Lowell, Massachusetts

We’re saving lives, building careers, and reimagining healthcare. We can’t wait to grow alongside you.

This is a great opportunity for an experienced Registered Nurse to work close to home at a 3-time Magnet -recognized community hospital.

The Acute Care RN Navigator under the supervision of the Director of Continuity of Care, performs/supervises services according to the policies, procedures, philosophy, and objectives of the department and the hospital.

The Navigator works cooperatively within the hospital inpatient departments and other services to create a system of quality healthcare. Serves as a liaison between the patients to community resources, providers, and supports a smooth transition from hospital to home with a goal of eliminating and/or reducing readmission, patient satisfaction and continuity of care across the continuum.

The Acute Care Navigator has critical thinking skills and has the ability to plan, implement and evaluate individual patient care programs, The Navigator has strong communication skills and has the ability to provide emotional stability to cope with human suffering, emergencies and other stressors.

  • Assesses and facilitates coordination of multidisciplinary care across the care continuum.

  • Provides communication, advocacy, and education in a culturally competent manner.

  • Triages new patient referrals to ensue timely access to care.

  • Conducts post discharge follow up phone calls and serves as a liaison and patient advocate in navigating the healthcare system.

  • Provides patient education and supports utilizing knowledge of adult learning competencies and education resources to support complete, connected, and comprehensive care

  • Collects and reports data from patient on barriers, hospital experience, health care, medications, prior treatments, etc.

  • Collaborates with multidisciplinary care team and expedites sequence of patient's care.

  • Serves as a liaison between patient and providers/clinicians to address patient’s needs

  • Assesses patient's needs and ensures such needs are integrated into patient’s care plan.

  • Encourages and empowers patients to actively participate in decision making about their treatment and care.

Hours :

40 hours per week: Mon - Fri days

No nights or weekends are required!


  • BSN required

  • Valid MA RN license

  • Acute hospital case management experience required, 2 years + RN experience required, 2 years + BLS required

  • Case Management Experience preferred

What We Offer:

  • Competitive salaries & benefits that start on day one for eligible employees!

  • 403(b) retirement plan with company match

  • Shared governance: Nurses are encouraged to participate in our unit-based councils or one of the many other council opportunities

  • Tuition reimbursement

  • Clinical mobility tracks

  • Free on-campus parking

​This is a great opportunity to be part of a 3-time Magnet Recognized, community hospital. Lowell General Hospital is an independent, not-for-profit community hospital serving the Greater Lowell area and surrounding communities. With two primary campuses located in Lowell, Massachusetts, we are the second-largest community hospital in Massachusetts and are proud to be a Magnet hospital.

About Lowell General:

For more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a three-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it most.

About Tufts Medicine:

A healthcare system that works Tufts Medicine is more than a health system — we’re a community that empowers people to live their best lives by reimagining healthcare, advancing knowledge and pioneering discovery. Every team member plays an integral role in realizing our vision of creating the most equitable and frictionless healthcare experience in the world. Here, you’ll join an enthusiastic community that champions your growth and receive generous benefits to support you and your family’s well-being.

Tufts Medicine Lowell General Hospital is an Equal Opportunity Employer.

Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at .