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Advocates In-Home Support Staff- Female Only in Lexington, Massachusetts


The IHS (In-Home-Support Staff) is responsible to supervise the daily activities of individuals, providing ongoing support, guidance, and role modeling on a consistent basis. Facilitate individual growth in areas of personal responsibility, social skills, and community living skills. Promote community inclusion and self-advocacy.

Are you ready to make a difference?

Minimum Education Required

High School Diploma/GED


  1. Report to shift on time ready to spend at least 95 percent of working hours in personal contact with individuals.

  2. Collaborate with the individual, family members and program management, as part of the multidisciplinary team in providing support to individuals.

  3. Participate in planning and implementation of daily & weekly activity schedule and daily routine for individuals.

  4. Support individuals in their home and encourage individuals to become an active member of their community by actively seeking out integrated activities, opportunities for community participation and membership.

  5. Assist individual in self-advocacy, decision-making and empowerment.

  6. Provide ongoing support, guidance and role modeling for individuals.

  7. Assist individuals to identify and develop person centered goals and plans to address any concerns, wants or needs they have

  8. Prepare summaries of interaction and objective behavioral observations of clients at end of shift; complete clinical notes and data collection using Microsoft Outlook

  9. Lift and transfer individuals as needed.

  10. Complete all notes, documents and reporting according the established Agency deadlines and expectations

  11. Provide transportation as needed. Transportation may require the use of staff’s personal vehicle; mileage will be reimbursed.

  12. Attend and actively participate in all trainings as assigned; maintain current necessary certifications.

  13. Report significant issues, health, behavioral, psychiatric etc in a timely fashion in accordance to Division expectations. Document issues/incidents according to agency and division guidelines

  14. Perform physical intervention in the event of a client crisis.

  15. Attends and actively participates in supervision and staff meetings.

  16. Adhere to all principles related to the Advocates Way.

  17. Ensure that clients are treated with dignity and respect in accordance with Advocates' Human Rights Policy.

  18. Perform all duties in accordance with the agency's policies and procedures.

Please note: The essential functions listed in this section are not limited only to the tasks listed and may include other duties as assigned.


  • High School diploma or GED. Experience with the program population is preferred.

  • Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations

  • High energy level and ability to function in a team atmosphere.

  • Ability to communicate effectively both verbally and in writing and ability to use good judgment.

  • Ability to work in a team environment as well as independently

  • Sensitivity to the needs of the individuals we support

  • Commitment to providing a clean homelike environment for the individuals.

  • Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport individuals.

  • Ability and willingness to operate agency vehicles.

  • Strong computer knowledge.

  • Flexibility to work throughout the division

  • Must be able to perform each essential duty satisfactorily

Advocates is an EOE/D/F/M/V.

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Job Locations US-MA-Lexington

Minimum Education Required High School Diploma/GED

Job ID 2020-6428

Type Regular Full-Time

Number of Hours Per Week 40