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Robert Half Collections Specialist in Lexington, Massachusetts

Description The strongest candidates for our Collections Specialist position will have a strong sense of ownership and attention to detail. Are you looking to build your career as a finance professional as part of a growing team? Contact Robert Half today! This long-term contract / temporary to hire role is for a Collections Specialist who wants to work in the Lexington, Massachusetts area.

Responsibilities

  • Guarantee payments are processed

  • Direct all billing and reporting activities in accordance to deadlines

  • Accurately process bankruptcy filings when received

  • Log all customer payments to the correct reports

  • Maintain and update customer files to sustain data integrity

  • Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

  • Take care of inbound and outbound collections calls and correspondence

  • Act as a company representative in upholding quality customer service and a positive company image by resolving customer account inquiries

  • Abide by all rules and regulations established by the Federal Fair Credit Reporting Act Requirements - Excellent written/verbal communication and organizational skills

  • Effectively analyze customer accounts make decisions based on said analyses

  • AA or BS/BA in Accounting preferred

  • Experience using accounting software

  • Accounts Receivable (AR) experience preferred

  • Comprehensive knowledge of credit collections

  • Strong familiarity with Microsoft Excel

  • 2-3 years of prior high volume collections experience

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .

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