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Beth Israel Lahey Health Family Partner in Lawrence, Massachusetts

Job Type: Regular

Time Type: Full time

Work Shift: Evening (United States of America)

FLSA Status: Non-Exempt

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Family Partner - Lawrence Community Behavioral Health Clinic (CBHC)

Job Description:

Sign on bonus up to $3000 (pro-rated for part time)

Day 1 Benefits

Family Partner staff work collaboratively with CBHC Clinicians to respond to youth/families seeking behavioral health crisis services. The family partner provides on-going support to families/caregivers by assisting with navigation of the behavioral health system in person or via telehealth. The Family Partner can support brief interventions that address behavior and safety


  1. Support families throughout the treatment and referral process, for the purpose of identifying, assessing, treating and stabilizing the situation. Support the parent/caregiver’s capacity to improve or resolve the youth’s emotional or behavioral needs and strengthen their capacity to parent.

  2. Work one-on-one and maintain regular frequent contact with the parent(s)/caregiver(s) in order to provide education and support throughout the stabilization and referral process. May assist the parent(s)/ caregiver(s) in articulating the youth’s strengths, needs, and goals to external providers to enhance service delivery.

  3. Educate parents/caregivers about how to effectively navigate the child-serving systems for themselves and about the existence of informal/community resources available to them; and facilitate the parent’s/caregiver’s access to these resources.

  4. Complete timely and accurate documentation to reflect services provided.

  5. Work with family towards meeting goal(s) established in the discharge plan.

  6. Provides follow-up and support to families for up to 7 days as assigned.

  7. Help families identify and secure resources in the community.


  • Lived experienced as a parent or caregiver of a child with special needs who has experience navigating behavioral health and family serving systems.

  • High school diploma or GED and a minimum of two years of experience working with children/adolescents/transition age youth; and experience in navigating any of the child and family serving systems and teaching family members who are involved with the child and family serving systems.

  • Basic computer skills required. Knowledge of Excel, Intermediate Word, and of electronic medical records desired.

Schedule : FT, 32-hrs, 2 Week Schedule: Week One: Sat-Tues (4P-12A) Week Two: Mon-Thurs (4P-12A)

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled