Massachusetts Jobs

This position is responsible for data entry of all reservations, collection of maintenance fees, sale of rental rooms, and incoming guest questions and correspondence. Essential Duties and Responsibilities - Phone calls, emails and fax correspondence. - Working with Owners understanding/managing their ownership. - Complete space bank requests via RCI through Resort Link. - Data entry for reservations. - Collection of maintenance fees. - Filing, Faxing and other general office duties. - Special projects as required or assigned by supervisor. - Must have good communication skills. - Must be passionate about hospitality and customer service. - Must have a professional appearance and good hygiene. - Must be pleasant, polite, courteous and hospitable. Education and/or Experience - High School Diploma. - Previous hospitality or customer service experience preferred. - Must have flexible availability. - Should display good organizational and time management skills. - Must have excellent communication and interpersonal skills. - Must be proficient in Microsoft Word, Excel and Outlook. - Must be able to multi task and change direction if needed, quickly. - Should display an advanced knowledge of TSW system. Pay: \$21.00 per hour Benefits: - 401(k) - 401(k) matching - Dental insurance - Health insurance - Life insurance - Paid time off - Vision insurance Schedule: - 8 hour shift - Day shift - Holidays - Monday to Friday - No weekends Experience: - Hotel experience: 1 year (Preferred)