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Pine Street Inn Scattered Site Housing Case Manager in Jamaica Plain, Massachusetts

QUALIFICATIONS: The person in this position must have a clear commitment to the population we serve, and be able to work as part of a team. REQUIREMENTS: EDUCATION/TRAINING: High School diploma or GED Strong written communication skills Computer Proficiency in Microsoft Office Products Valid Mass Driver?s License with a minimum of two (2) years of driving experience, and excellent driving record KNOWLEDGE/EXPERIENCE: Experience working with chronically homeless individuals in Housing First programs Experience working with individuals experiencing substance abuse, mental illness, trauma, homelessness and/or other complex disorders. Strong commitment to learning and using harm-reduction and motivational interviewing skills in order to promote improved behavioral health among tenants. Ability to set limits fairly and consistently while maintaining appropriate boundaries. Knowledge of effective crisis intervention techniques and ability to respond appropriately in crisis situations. Excellent organizational, communication, and interpersonal skills; the ability to balance many competing demands. Experience working as part of a team. PREFERRED: Undergraduate Degree in a related field (i.e. social work, psychology, education, nursing) Bi-lingual Spanish/English Knowledge of local care-giving and advocacy resources for people experiencing: substance abuse and dependence, mental illness, trauma histories, head injury, medical illness, physical disabilities, relationship violence, criminal and civil justice system involvement. Knowledge of government benefits systems, and Boston area service providers. Experience with HMIS The SSH Case Manager is responsible for the following caseload outcomes: Of those enrolled at least one year ago, 85% will remain in housing for at least one year or have moved to other permanent housing 80% of participants of total case load will maintain or increase their income 80% of participants are assessed at a Phase of Care rating of stable or higher (a score of 1.5 or higher) 100% of participants will revisit their service plan a minimum of once every 90 days

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