Massachusetts Jobs

research and development process technician.

• ipswich , massachusetts

• posted april 25, 2024

job details

summary

• $50,000 - $60,000 per year

• permanent

• high school

• category computer and mathematical occupations

• reference1050131

job details

job summary:

Our client on the north shore of Massachusetts has a very exciting opportunity for a Research and Development Process Technician to join their growing team. If you have proven material processing and service experience this role would be great for you.

If you are interested in traveling once in a while overseas for training purposes, you will need to make sure you have a valid passport and driver's license. This position is also paid hourly so overtime is eligible. This is a very exciting opportunity for someone who is looking to grow and advance their career. For immediate consideration, please today!

location: IPSWICH, Massachusetts

job type: Permanent

salary: $50,000 - 60,000 per year

work hours: 8am to 4pm

education: High School

responsibilities:

• Support customers, technicians, and colleagues across all trial center activities within the company.

• Coordinate and conduct R&D trials in collaboration with the R&D Supervisor, Head of Service, Aftersales Admin, and Sales Department.

• Ensure the client's R&D center maintains up-to-date equipment and technical support standards.

• Oversee onsite installations and coordinate with contractors for the trial center and warehouse.

• Assist the R&D Supervisor as needed.

• Participate in SOPs, safety committees, and process improvement initiatives.

• Address common issues with technicians and customers, escalating uncommon issues to supervisors or managers.

• Verify the accuracy and completeness of trial reports and approve them accordingly.

• Manage documentation, spare parts, consumables, inventory lists, and warranty items.

• Uphold cleanliness and organization in the building, addressing housekeeping tasks as needed.

• Identify and resolve technical errors or problems effectively.

• Conduct onsite programming of drives and controllers, offering remote support to customers.

• Deliver service and support during field visits or onsite engagements.

• Oversee onsite installation, startup, repair, maintenance, and testing procedures.

• Generate service reports and documentation.

• Understand customer requirements and provide appropriate recommendations and discussions.

• Foster positive relationships with customers.

• Maintain cleanliness and organization in the demonstration center on a daily basis.

• Assist with loading and unloading trucks and receiving shipments as necessary.

• Clean parts received onsite from customers in the oven, along with trial machine components.

• Inspect and document oven cleaning, placing reports in the trial report drop folder.

• Load, clean, and maintain machines and trial equipment as required.

qualifications:

• Experience level: Experienced

• Minimum 3 years of experience

• Education: High School (required)

skills:

• Research & Development

• Electronics TechnicianEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).Applications accepted on ongoing basis until filled.