Akiki & Sons Inc Customer Service/Admin. Assistant in Hyde Park, Massachusetts
We are looking for an Auto Body Administrative Assistant who must be able to perform each essential duty both timely and accurately. The requirements listed below are representative of the knowledge, skill, and abilities we require. * Education and/or Experience: A high school diploma or general education degree (GED), we require one to three years of related experience and/or training; or an equivalent combination of education and experience. * Language Skills: Ability to read and interpret documents with the ability to write correspondence and speak effectively before groups of customers and employees within the organization. * Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, percentages, and volume. This includes handling of invoices and the checking balances and insurance claim payment status. Applying concepts of basic math skills is critical. * Reasoning Ability Ability to solve practical problems and deal with various situations that may occur keeping the customer\'s needs as top priority and be able to interpret written and oral instructions. * Certificates, Licenses, Registration Valid driver\'s license * Additional Duties Include: * Provide customers with updates of their vehicle?s progress. * Contact insurance companies regarding payments * Provide general, administrative, and clerical support. * Must have the ability to multi-task. * Scanning, filing, data entry, preparing correspondence and documents. * Receive mail. * Maintain and schedule appointments. * Monitor and maintain office equipment, inventory, and keep up with shop duties. * Reception area is to be kept tidy and presentable for customers. * Must be comfortable working in a fast-paced environment while fostering teamwork. Key Components: * Excellent customer service skills, verbal and written communication, professional personal presentation * Must be organized and detail orientated, dependable, proficient in word and excel * Auto Body knowledge preferred but not required - willing to train the right person Competitive Advantage: Employment with a growing company, winning culture and being a part of an excellent work environment. We offer competitive pay and are forward-thinking with state-of-the-art equipment and technology. If you possess these characteristics and are looking to grow with us, this is a great opportunity for you!