Massachusetts Jobs

This position is the key point of contact for owners participating in HAC?s Leased Housing Program. The individual is expected to build & maintain strong relationships with owners. The individual is responsible for processing moves, rent requests & reasonable rent determinations for new & existing units. Essential Functions Rent increase requests & Requests for Tenancy Approvals (RFTA) Receive, review, & track all rent increase requests. Conduct reasonable rent determinations. Obtains applicable approvals for rents outside of the comparable range. Complete rent burden determination. Negotiate rent with landlords where applicable. Approve & deny rent increase requests. Accurately report client data on HUD Form Receives Requests for Tenancy Approval & reviews Leasing Packets for completeness. Accurately calculates rents, tenant & housing assistance portions, utility allowance; applies correct payment standard, subsidy standard & utility allowance schedule; Reviews proposed leases for compliance; Prepares HAP contracts (with HUD-required Tenancy Addendum); Reviews documents for original signatures & internal consistency (particularly with respect to who pays for various utilities); Completes the move-in process including tenant share calculations; Sets up complete & accurate files with all necessary leasing documents; & Enters correct information & forwards accurate & timely file to the applicable Program Counselor. Responds to audit reviews timely & appropriately in accordance with program policies & procedures Owner Liaison Assist owners in complying with program requirements; Receives & responds to inquiries & complaints from landlords/owners; Processes changes in ownership; Prepares written responses as needed; & Resolves problems & minor owner issues. Maintain current & working understanding of applicable state & federal policies & Maintain current & working understanding of HAC?s internal procedures & policies to effectively administer the programs. Meet all deadlines to ensure compliance with regulations. On-going monitoring of status? recorded in database to ensure compliance with EOHLC standards (OTC, suppressions etc.) Ensure error rates fall below EOHLC benchmark requirements. Work in cooperation with inspectors to ensure timely initial Additional Duties Encourage participation in the FSS programs & similar programs offered Maintain client files as prescribed by EOHLC Attend meetings, trainings, & workshops as required, including weekly staff meetings. Educate clients on HAC programs & resources. Work cooperatively with other HAC departments, other RHN agencies, & service providers to achieve client housing goals. Required Qualifications, Education, & Experience Exceptional organizational & time-management skills, strong written communication skills, the ability to meet deadlines, be able to comprehend & utilize complex program regulations & procedures, & be sensitive to confidential issues & to the needs of households with low-income. Required Certifications HCV Occupancy Certification HCV Rent Calculation Certification Fair Housing & Reasonable Accommodation Certification