Job Information
Group 1 Automotive Assistant Service Manager (Sign on Bonus & 4-Day Work Week) - Ira Toyota of Hyannis in Hyannis, Massachusetts
SIGN ON BONUS | 4-DAY WORK WEEK AVAILABLE!
Ira Toyota of Hyannis is part of the fast growing Group 1 Automotive, a leader in automotive retail. We are looking to add a qualified ASSISTANT SERVICE MANAGER to our team.We have a very busy, well technically staffed service department.
In addition to competitive pay, we offer our associates the following benefits:
Sign on Bonus!
4-Day Work Week Available
Health, Dental, Vision, Life, and Disability insurance
401(k) plan with company match
Paid Time-Off
Employee Stock Purchase Plan
Employee Vehicle Purchase Program
Professional work environment, with job training and advancement opportunities
Manage our Service Drive to ensure Client Process Flow.
Train, develop and motivate the service department staff and monitor their performance.
Forecast goals and objectives for the department and ensure they are met.
Ensure that common courtesy is shown to all customers by every service department employee to promote customer satisfaction.
Maintain daily sales and production records as required by dealership management.
Develop and monitor budgets for the service department and keep dealership management informed of variances.
Ensure that the service department meets all customer satisfaction (CSI) and financial goals.
Establish and maintain good working relationships with customers to encourage repeat and referral business.
Handle customer complaints tactfully, promptly, and with concern for the customer.
Ensure proper repair techniques are being used.
Schedule training as necessary to properly repair and service vehicles.
Stay up to date on product changes and new products.
Ensure that all necessary shop equipment is in proper and safe working condition.
Understand and comply with federal, state and local regulations that affect service department operations, such as hazardous waste disposal, OSHA right-to-know, etc.
Other duties may be assigned by management.
Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.
Two or more years of experience working in an automotive service department.
Experience managing employees preferred.
Ability to work independently and be self-motivated.
A desire to work in a commission, performance-based, environment.
Great attitude with high-energy personality.
Excellent customer service skills.
Professional appearance and work ethic.
Ability to work well in a process driven environment.
High school diploma or equivalent.
Valid driver license in the state that you will work and a good driving record.
Group 1 is a Fortune 300 company that owns and operates automotive dealerships and collision centers in the United States and United Kingdom. We offer our associates a team environment, great benefits and ongoing training and support. If you are in alignment with our values of integrity, transparency, professionalism, teamwork and respect - now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.
All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment
Group 1 Automotive is an Equal Employment Opportunity employer.
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IND5
ID: 2023-29226
External Company Name: Group 1 Automotive, Inc.
External Company URL: http://www.group1auto.com
Street: 1020 Iyannough Road