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Hilltown Community Health Center Community Health Worker Supervisor in Huntington, Massachusetts

HUNTINGTON Community Health Worker Supervisor HCHC is a non-profit, federally qualified health center with a mission to create access to high-quality integrated health care and to promote well-being for individuals, families, and our communities. We provide medical, dental, behavioral health, eye care services, and community programs to everyone, regardless of ability to pay. A day in the life of this role: The CHW Supervisor must have a strong and genuine commitment to the care of vulnerable people and communities. High quality supervision can lead to enhanced services for clients, increased staff satisfaction, decreased burn-out/staff turn-over, improved team relationships, and improved client/patient outcomes. Community Health Workers are public health workers who apply their unique understanding of the experience, language, and/or culture of the populations they serve in order to carry out one or more of the following roles: Providing culturally appropriate health education, information, and outreach in community-based settings, such as homes, schools, clinics, shelters, local businesses, and community centers; Bridging/culturally mediating between individuals, communities, and health and human services, including actively building individual and community capacity; Assuring that people access the services they need; Providing direct services, such as informal counseling, social support, care coordination, and health screenings; and Advocating for individual and community needs. The supervisor will oversee the recruitment and training of the CHW. He/she will also be responsible for daily supervision of the CHWs and annual performance evaluations. The supervisor helps with the assignment and management of the CHW\'s caseloads, provides onthe-spot training and support, helps problem solve and helps obtain resources for the patients if the CHW is unable. If the CHW is providing home or agency-based visits, it is essential that the supervisor is easily available for back-up support and emergencies. In terms of professional development, quality supervision should facilitate movement to the next level of competence as well as facilitate self-confidence. Modeling these skills for staff can help CHWs to implement them with their patients/clients. What we need from you: Any combination of 3 or more years of health/social services experience and/or post H.S. education in a related field CHW Supervision Certificate strongly suggested, but will consider supporting candidates who display an aptitude for this work in obtaining certification qualifications Culturally and linguistically qualified to work within the population Demonstrated commitment to impacting at risk patients Ability to work independently and as a team member across multicultural settings Detail oriented with the ability to multi-task Computer literate, experience with electronic medical record preferred Strong time management, organizational and planning skills Reliable transportation required Knowledge of area culture and resources required Competencies and Attributes: You are trustworthy, responsible, independent, take ownership and deliver results. You have unquestionable integrity, credibility, and character. You have demonstrated high moral and ethical behavior. You are willing to embrace challenges, and you are comfortable with uncertainty. Commitment to working with diverse populations as well as a commitment to the health of our communities. Human-centered, strength-based approach to working with colleagues and clients.

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