MassHire Holyoke Career Center Employment Specialist (ATR) in Holyoke, Massachusetts
Summary: ATR Program Working closely with Re-entry Program Staff, as well as community ex-offender programs, the Employment Specialist performs a combination of detailed administrative and direct service duties which assist ex-offenders to prepare for and find employment. The Employment Specialist may assist with the provision of services through the Access to Recovery (ATR) and Opioid National Emergency Grant (ONE) programs. Note: As of March, 2020, works with the entire partnership and all staff to help MHH create, administer, and promote remote services during the covid19 pandemic. Position Specific Responsibilities: - Facilitates pre-employment workshops on-site and at various locations within the Hampden County House of Corrections - Performs administrative and scheduling duties including: screening calls; managing calendars; making appointments; arranging meetings and events; data entry - Assists with the provision of services through the Access to Recovery (ATR) and Opioid National Emergency Grant (ONE) programs, as assigned - Offers employment readiness counseling and advocacy to participants as needed - Maintains accurate, time sensitive, and confidential database systems - Promotes all aspects of MassHire Career Centers and corrections services and their benefits, to program participants and employers - Promotes programs and services to the community-at-large and support all marketing efforts, including social media and other methods - Maintains excellent customer relations with agencies, business partners, and individual customers - Maintains strong working relationships with the Sheriff's Department, State Correctional System offices, and other community agencies serving ex-offenders as needed - Performs other tasks as assigned by the Executive Director and/or the Re-entry & Recovery Management Team. QUALIFICATIONS: - Experience working with ex-offender and/or at-risk populations required - Must be comfortable working inside the Jail - Must enjoy Facilitating employment groups - Knowledge of career and workforce development topics. - Project coordination experience and an ability to work well with all levels of management and staff, outside customers and vendors - Technologically proficient in social media, internet research, and programs within the Microsoft Office Suite, especially Word & Excel - Strong oral and written communication skills - Bilingual in Spanish and English is required - Able to create resumes for customers and draft professional correspondence to local businesses, agencies and organizations - Able to document customer services rendered comprehensively and succinctly - Able to maintain several different confidential, system-wide databases. - Must have a valid Driver's License and ability to travel using personal vehicle (mileage is reimbursed.) - Associate degree or higher in a related field and at least one (3) years of job-related experience. Five (5) years of job-related experience may be substituted for college degree. - Being a lifelong learner, and willing to attend various workshops, conferences, and community events to keep abreast of developments, trends, and best practices. - Ability to pass a Background Check administered by local Sheriff's Department. Have fun!