Siemens Service Project Manager - West Coast in Hingham, Massachusetts
Job Family: Project Management
Req ID: 398107
Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?
The Service Project Manager (SPM) is responsible for coordinating and leading all aspects of assigned ATS, Switchgear mod and startup on-site service projects for Russelectric, A Siemens company. Working directly with the Customer, Siemens/Russelectric Field Operations Manager(s), and Field Service Engineers, the SPM drives safe execution, customer happiness and maintains budget and schedule performance for all assigned projects.
This is a fast paced, dynamic role which requires strong communication skills, organizational skills and the ability to lead and collaborate with others to ensure reliable delivery of services to Siemens’ customer base. The Service Project Manager (SPM) prioritizes multiple active orders and therefore must be self-driven with the ability to monitor and control multiple orders in any given day.
We are looking for a Service Project Manager remotely located in the Western Region of the US. In this role must be able to work Central / Pacific / Mountain time zones
The Service Project Manager (SPM) drives the project management of sophisticated mod and start-up service projects. The SPM represents Siemens/Russelectric Field Services operations. Essential activities include:
Understanding and reinforcing Zero Harm Culture to all partners
Understanding contracted scope of work and allocated budget; defining and allocating required resources prior to equipment delivery
Leading Customer Kick-Off Meetings (remote or at customer site as required)
As the need arises, review materials at factory pre-shipment or pre-inspection of bill of material delivered at customer site to ensure smooth project execution
Leading periodic operational review meetings with the customer to maintain schedule and project organization/key contacts
Regularly connect with customers regarding project status, resource availability and other service-related needs
Deliver projects consistently at or below budget
Communicate to finance partners Estimate-at-complete project cost and scheduled completion on a monthly basis for all assigned projects
Provide Lessons Learned feedback loop to Offers team on selective complicated projects
Warranty claims as they arise on the project
Management of Punch list
Ensure customer satisfaction to invoice
Work with other SPM to drive standardization across the Service Project Manager Role
The Service Delivery – Field Services organization measures the Service Project Manager (SPM) performance through Key Performance Indicators, including:
Safety (RIR and LTIR)
Project margins (As Sold vs. As Executed)
Delivery Reliability (Work-In Progress Open Orders and Orders Past Due)
You’ll win us over by having the following qualifications:
Bachelor’s Degree or equivalent experience in engineering or related technical field.
7+ years of direct project management experience.
Background in electrical power system equipment
Very strong project management skills
Must be willing and able to travel up to 20%
You’ll benefit from:
Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is $118k-$150k, with a 10% yearly incentive. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications and premium geographic location.
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