Massachusetts Jobs

GREENFIELD - Teller I Summary: A Teller 1 is responsible for processing basic customer transactions efficiently and accurately while providing unparalleled service. Essential Job Responsibilities: Required to provide unparalleled customer service during each interaction through a high level of professionalism both in person and on the phone Process routine transactions as requested by customers quickly and accurately such as deposits, withdrawals, check cashing, payments and issuing official items Identify a customer\'s need for additional services, transferring them to the appropriate staff Balance and reconcile daily transactions and maintain adequate cash by buying and selling from cash dispensers Works with branch leadership on relationship-based selling skills Contributes to building a positive team environment Assumes responsibility for self-improvement through training courses (internal and external) as well as personal curiosity and inquisitiveness Responsible for compliance and understanding of the Bank\'s policies, procedures, and legal guidelines, both new and existing Additional responsibilities, as needed by office, will be assigned by manager Other Teller assignments may include: Counting and banding cash and coin shipments (if applicable to branch). Reconcile branch\'s daily bank checks. Balance ATM daily and assist with night drop vault. Responsible for handling spare cash vault (buying/selling cash to Tellers), if applicable to branch Balance Consolidated Sheet via Excel spreadsheet Verify signatures and process \"on us\" checks. Travel to other branches as needed. Train new tellers as assigned by Head Teller. Perform other similar duties as required, or requested by supervisor Desired Experience & Skills An individual eager to learn the sales process Exceptional interpersonal and communication (written and oral) skills Ability to perform simple math such as addition, subtraction, multiplication, and division High School Diploma or equivalent Every GSB employee is expected to: Enthusiastically represent Greenfield Savings Bank within the community Willingness to contribute to the success of the Bank wherever possible and regardless of rank Advocate and champion for the success of GSB customers and colleagues Influence a welcoming environment for colleagues and customers Greenfield Savings Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity and/or expression, national origin, disability status, protected veteran status, age, marital status, or any other protected class.