Massachusetts Jobs

GREENFIELD Community Care Coordinator The Community Care Coordinator addresses food insecurity for individuals and families by providing direct support to Just Roots community members and coordinating programs and resources to meet their needs. Key Responsibilities Community Member Support Provide case management services in English and Spanish, including: Communicating with families via phone, email, text, and occasionally in person. Supporting program enrollment, addressing immediate needs, and collecting survey responses. Referring participants to additional community resources as needed. Notifying members when their program participation is ending and offering alternative food resources. Outreach and Communication Provide Spanish-language interpretation for online and in-person community meetings, workshops, outreach, and events. Translate program materials, newsletters, and forms into Spanish. Logistics Support Assist with CSA distributions, including payment processing and providing recipe/nutrition education. Participate in regular database sessions to track program data and generate reports as needed. Coordinate biweekly delivery routes and dispatch drivers. Facilitate Medicaid claims and eligibility checks for program members. Assist with ordering and packaging cookware kits. Teamwork and Collaboration Actively participate in team meetings and trainings to foster a culture of trust and inclusivity. Provide administrative support to colleagues leading other food access programs. Required Skills Spanish Fluency: Spoken and written Spanish required; additional fluency in Portuguese, Creole, or Romanian is a plus. Outstanding Communication: Comfortable engaging with community members, team members, and partners via various methods, including virtual spaces. Cultural Awareness and Compassion: Ability to listen and support community members with empathy and without judgment. Relationship Building: Skilled at initiating and maintaining relationships with individuals, families, and collaborators. Technology Proficiency: Comfortable with new software and databases. Organization: Detail-oriented with strong case documentation skills. Commitment to Equity: Dedicated to uplifting the voices of marginalized communities. Flexibility: Adaptable to changing community needs and circumstances. Preferred Qualifications Familiarity with Massachusetts Community Health Worker core competencies. Experience with Google Suite and Salesforce or similar database software. Knowledge of seasonal cooking and nutrition. Position Details Schedule: Full-time (40 hours/week), Monday-Friday, with occasional evenings and weekends as needed. Compensation and Benefits: \$50,000 annual salary Retirement plan with a 3% employer contribution Paid time off Competitive health insurance plan CSA farm share year round Location: While most responsibilities can be completed remotely, candidates must attend mandatory in-person events, CSA distributions, and meetings, primarily in Greenfield, MA, with occasional travel to other parts of Massachusetts. Reliable transportation, phone service, and WiFi access are required. A computer will be provided for this role. Application Process Email your cover letter and resume to irene@justroots.org by 8:00 AM on January 6, 2025. Equal Opportunity Statement Just Roots is an equal opportunity provider and employer. Employment decisions are based on merit, qualifications, and abilities. We do not discriminate on the basis of race, color, religion, gender, national origin, age, sexual orientation, disability, marital status, height, weight, or any other characteristic protected by law.