Walmart Lawn and Garden in Gardner, Massachusetts
Essential Functions An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation. Maintains inventory accuracy for the facility by following customer inventory flow process; ensuring backroom standards are met and ready for incoming freight; binning and picking merchandise; utilizing the inventory management system; completing bin audits; working inventory exceptions; assisting with cost inventory (for example, counting products); and correcting shelf capacities. Maintains area of responsibility (for example, Fresh) in accordance with company policies and procedures by properly handling claims and returns; zoning the area; maintaining merchandise presentation; stocking and rotating merchandise; culling produce to ensure quality; setting up, cleaning, and organizing product displays; signing and pricing merchandise appropriately; identifying shrink and damages; removing damaged or out-of-date goods; processing throwaways and items for donation; securing fragile and high-shrink merchandise; and escalating issues to management when necessary. Receives and stocks merchandise throughout the facility and organizes and maintains the backroom by following company safety, cleaning, and operating procedures; preparing, handling, packaging, labeling, and storing food to meet safety and compliance guidelines; operating and sanitizing food-related equipment; setting up displays; maintaining modular integrity; receiving, sorting, staging, and delivering merchandise; and completing paperwork, logs, and other required documentation. Provides customer service by acknowledging the customer; identifying customer needs; locating merchandise and assisting with purchasing decisions; providing product knowledge; resolving customer issues and concerns; and promoting products and services while maintaining a safe shopping environment. Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices. Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.