Massachusetts Jobs

customer service - logistics.

• franklin , massachusetts

• posted april 19, 2024

job details

summary

• $19.99 - $20 per hour

• temp to perm

• high school

• category office and administrative support occupations

• referenceAB_4518224

job details

Do you enjoy helping customers? Do you like collaborating with team members to ensure tasks are completed? Our client in Franklin, MA is looking for a motivated customer service candidate to join their team. This is an office role within a logistics company. Shift: Unconfirmed, could be morning or mid shift Pay: $20 per hour If you are interested in this position, please directly!

salary: $19.99 - $20 per hour

shift: First

work hours: 8 AM - 5 PM

education: High School

Responsibilities

• Assist customers and business partners via telephone and email

• Handle customer complaints in a calm, professional manner

• Diagnose, assess, and resolve problems or issues

• Monitor progress of delivery routes

• Scan haul-away pods and verify stamps

• Process changes or cancellations to delivery orders

The essential functions of this role include:

• working in a smoke free environment

Skills

• Active Listening

• Basic Software Skills

• Typing Skills

• Telephone Etiquette

• Customer support

• Customer Relations

Qualifications

• Years of experience: 1 year

• Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

Applications accepted on ongoing basis until filled.

get in touch

we are here to help you with your questions.

AS

alex speer

• alex.speer@randstadusa.com