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TJX Project Manager I in Framingham, Massachusetts

Project Manager I

Brand: TJX Companies


Framingham, MA, US

Employment Type: Full-Time

Employment Status: Regular

Functional Area: IT

Discovery is at the heart of everything we do. Wherever you find us around the world, if you can think of a product, you can probably find it in our stores, which include TJ Maxx, Marshalls, HomeGoods, Sierra, Winners, Homesense, and TK Maxx. With variety comes plenty of happy surprises—our environment is ever-changing, and that’s just how we like it. Every day is an opportunity to discover something new about our business, our partnerships and even something exciting about yourself. Ready to Discover Different?

Posting Notes: Framingham || MA

Project Manager I

What you’ll discover

  • Inclusive culture and career growth opportunities

  • Global IT Organization which collaborates across U.S., Canada, Europe and Australia, click here ( to learn more

  • Challenging, collaborative, and team-based environment

    What you’ll do

The Corporate Solution Delivery Team is responsible for managing the ServiceNow Platform within TJX IT. We are working to build the next generation of chatbots, machine learning powered workflows, and digitized business processes.

As Project Manager I in the ServiceNow team, you will join a dynamic and truly global team with accountability across the platform in defining and managing strategic roadmaps and priorities in collaboration with Enterprise Architecture, IT Solution Delivery, and business stakeholders.

Your core responsibilities will be to take the lead on building a robust ServiceNow Community – a key pillar in our expansion plans across TJX. You will network extensively in IT and our business to ensure individuals and teams are collaborating, sharing stories of success, and learning together about the possibilities of digitization. In addition, you will have opportunities to shape the way we plan, build, and deliver value.

Major Duties/Responsibilities

  • Accountable for delivering new capabilities that drive business results on one or more small to medium sized, moderately complex IT projects from initialization through project close

  • Leads project and/or program activities following defined methodology (SDP/SDLC) and reports on status to ensure that assigned projects are completed on time, within approved budget, and provides desired business value

  • Assigns and supervises multiple, concurrent tasks and properly assesses priorities of assigned activities and ensures integration of all dependent projects

  • Responsible for timely and effective project communications including stakeholder management and sponsor interactions, meeting management, and reporting

  • Complies with Sarbanes Oxley and PCI

  • Manages project change control process with business sponsor ensuring any requested changes to scope are reviewed to assess impact on schedule, cost and resources

  • Performs other duties as assigned

    What you’ll need

Our team is transforming the professional experience for thousands of TJX business associates across the globe and expects team members to bring passion and out-of-the-box thinking to our mission.

Minimum Qualifications

  • 3-5 years of project management experience

  • Excellent interpersonal and communication skills, especially the ability to communicate technical concepts to business users and to communicate business needs to the technical teams

  • Experience building strong relations with all levels in the organization and various business units

  • Proven success working in a highly collaborative, matrix environment, with a track record of accomplishments with measurable business impact

  • Adaptable and Agile, can conform to shifting priorities, demands and timelines and make project adjustments to effectively prioritize and execute tasks in fast-paced environment

  • Ability to work both independently and collaboratively in a team environment

Preferred Qualifications

  • Familiarity with any with ServiceNow capabilities or functions

  • Certified SAFe® Lean Portfolio Manager

  • Basic knowledge of SPI, PCI, PII and Sarbanes Oxley (SOX) requirements

  • Proficiency in Microsoft Office Suite including Visio, PowerPoint, Jira, Confluence and presentation tools

Join us and Discover Different at TJX, click here ( to learn more.

Come Discover Different at TJX. From opportunity and teamwork to growth, we think you’ll find that it’s so much more than a job. When you’re a part of our global TJX family, you have the full support of a diverse, close-knit group of people dedicated to finding great deals and fantastic style. Best of all? They have a lot of fun doing it.

We care about our culture, but we also prioritize the tangible stuff (Competitive salaries: check. Solid benefits: check. Plenty of room for advancement: of course). It’s our way of empowering you to make your career here.

We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Covid-19 vaccination is a condition of employment at TJX, subject to reasonable accommodation where required by law.

Posting Notes: Framingham || MA