Job Information
Community Health Connections Dental Operations Manager in Fitchburg, Massachusetts
Description
Major responsibilities:
Recruiting, training and direct supervision of administrative staff. Ensuring that all administrative functions have proper coverage for optimal operational functioning.
Gather, organize, and analyze data regarding departmental performance, improvement projects and ongoing performance measures. Present data at departmental meetings and organization meetings.
Provide Dental with program/project support including: telephone and written correspondence, coordination/participating in meetings, and maintaining relationships with internal and external contacts. Act as a representative of the department both internally and externally on behalf of the Director of Dental Operations.
Ensure that all department staff functions are completed with excellent care and high efficiency.
Works closely with Site Managers to ensure schedules are properly filled and maintained, and front desk staff are properly trained and covered
Order supplies and equipment for the department. Coding of financial invoices. Assistance in developing the department’s annual budget. Monitoring of the budget throughout the year to ensure financial success.
Approve provider payroll and time-off requests across all sites
Maintains Dental reminder system and dental surveys
Assist with gathering, formulating and organizing grant related materials
Works closely with the Director of Dental Operations to accomplish the operational goals and objectives of the division and to support the clinical leadership as needed.
Ensures provider schedules are optimized and full in order to achieve productivity expectations.
Communicates regularly with the Director of Dental Operations of concerns, issues, successes, etc.
Create and maintain department policies and procedures and ensure distribution to staff
Demonstrate understanding and commitment of the health center mission
Demonstrate understanding and commitment to the established CHC Values and Standards
Perform other related duties as assigned
Minimum Qualifications:
High School Diploma or GED required; Associates degree preferred
3 years of similar work, internship, or volunteer experience strongly preferred
Experience using Microsoft Office, (Word, Excel, outlook and Powerpoint) and other PC based software
Bilingual in English/Spanish or Portuguese preferred
Must have own transportation and active drivers license
Supervision experience preferred
Demonstrated organizational and project management skills
Demonstrated ability to work independently
Demonstrated communication skills (verbal and written)
Qualifications
Skills
Preferred
- Bilingual (Spanish/Eng.): Intermediate
Education
Required
- High School or better
Preferred
- Associates or better