Massachusetts Jobs

Purpose of Position: To obtain accurate & complete patient information, enter the data into our HIS system & verify payer information while keeping a Customer focused manner, to assure expedient care & accurate billing. Description: Interview patient &/or patient representative to obtain required information necessary to complete the registration process in the hospital information system & maintains the accuracy, confidentiality & integrity of the automated database. Coordinate & communicate accurate & updated registration/admission/& pre-admission activities with Medical Records, Nursing, Care/Case Management, Utilization Management, Physicians\' offices, Patient accounts, & any other hospital departments, as may be required, to support the appropriate, accurate, safe & effective patient care. Initiate & maintain organized files & records, related to orders, payer authorizations, booking slips, schedules, & others per department procedure. Contacts patients, employers, insurers & patient representatives to obtain insurance & other information necessary to secure hospital reimbursement, verifies benefits & pre-certifies all insurance plans to ensure maximum reimbursement to the hospital. Verifies benefits, utilizing insurance verification systems. Obtains referrals & authorizations required & documents complete information, along with approved bed status, if applicable, in the computer system. Obtains pre-certifications in a manner to ensure maximum allowable reimbursement to the hospital. Maintains a thorough knowledge of departmental policies & procedures to ensure maximum reimbursement to the hospital. Attends departmental & other meetings as requested by the immediate supervisor. Ensure timely placement of patients in the most effective & appropriate manner. Process admissions, discharges & transfers of all Hospital patients, per department procedures. Explain & process payments from patients, which may include but not limited to estimates, co-pays, co-insurance, & deductibles. Follows department procedures related to securing payment information & providing patient receipts. Provide information to patient &/or representative on: Health Care Proxy, Advanced Beneficiary Notice, Important Medicare Message (IMM) forms, Financial issues & refers to Financial Counselor if appropriate. Obtain completed forms as available. Consistently provides service excellence to all patients, family members, visitors, volunteers & coworkers. Check in &/or transcribe orders in our HIS. May schedule patient visits based on departmental needs. Perform other work-related duties & activities as assigned or requested by manager/supervisor. Qualifications: Ability to read, write & communicate in English at the level of a high school graduate. Ability to type at the rate of 25 WPM as demonstrated by a timed test. Computer skills to perform the job functions in a satisfactory, accurate & productive manner. Successful passage of a Medical Terminology course within the last five years or successful passage of Medical Terminology challenge exam. Ability to work independently & under pressure. 80PP (40 hrs. per week), Rot Days, 7a-3p, 8a-4p, 9a-5p, Occ Weekends, Rot Holidays. This position would cover all areas of patient access including N. Falmouth. *Sign-On Bonus Eligible*