Massachusetts Jobs

Exciting opportunity to join a fast-paced medical team within a growing federally qualified community health center. HealthFirst Family Care Center, Inc. The Heart of Our Community provides comprehensive services including adult/pediatric medical care, health education, health assessment and screenings, gynecology, cardiology, behavioral health, substance use treatment, and adult/pediatric dental care. We are currently seeking a motivated, Full-Time (40 hours per week) Dental Call Center Rep. Dental Call Center Rep Summary Under the supervision of the Dental Department Manager, the Dental Call Center Rep is responsible for answering a multi-line telephone and directing them to the appropriate department/employee. This role may greet patients if assisting in Dental Registration and provide reception service and support the operation of the Health Center. Schedule Mon - Fri 8:30 am - 5:00 pm Rotating Saturdays 9:00 am - 1:00 pm once a month Required Qualifications 1. Must have a high school diploma or GED equivalency. 2. 1 year of Dental Assisting or Dental Registration experience required 3. Basic computer skills required. 4. Must have excellent verbal communication skills to effectively communicate with patients and family members. 5. Ability to use multiple telephone lines. 6. Ensure patient and client satisfaction. 7. Must submit a CORI Release Form and demonstrate proof of being free from disqualifying information. 8. Bi-lingual/Tri-lingual skills preferred. 9. Dentrix knowledge preferred.