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Marriott International Customer Center Customer Service Representatives in Fall River, Massachusetts

Fall River Engagement Center is hiring for the following positions: Fall River Customer Engagement Center 1630 President Avenue, Fall River, MA 02720 Contact Information: 508-324-0500 Customer Service Rep $15.00 Plus Incentives Serve guests from around the world as they embark on their travel journey. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world?s favorite travel company. Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions through preferred channels including voice, email, and chat. Responsibilities include processing reservation requests and support of basic loyalty and customer care requests. This role will identify guest reservation needs and follow sales techniques to maximize revenue. Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines and case management. Provide customer support through assistance and guidance in issue resolution, and an open communication with Marriott properties, related company contacts, and third parties. Competitive Pay PLUS Incentives Enjoy GREAT Benefits to include: Medical, Dental, Vision, 401(K), TRAVEL DISCOUNTS and more! Apply NOW at Keywords: Customer Service