Job Information
Child & Family Services Care Navigator in Fall River, Massachusetts
Child & Family Services is looking for a full-time Care Navigator to join our Community Behavioral Health Center (CBHC) team in Fall River, MA. The Care Navigator provides behavioral health services, including access to same-day or next-day services. The Care Navigator acts as a liaison to connect clients and families with the appropriate services. Must work 2 nights per week (close at 8) Must be able to work Sunday\'s (at our Pleasant st. location 9-5) Spanish and/or Portuguese speaking preferred but not required \$1 per hour Language Differential! (eligible languages include: Cape Verdean Creole, Haitian Creole, Portuguese, Spanish or ASL) SATURDAY & SUNDAY SHIFT DIFFERENTIALS: 1ST SHIFT - \$2.50/HOUR / 2ND SHIFT \$4.00/HOUR Qualifications: Bachelor?s Degree level degree in Social Work, Sociology, Psychology or a related human services field required Must have at least one year of experience working in an organization providing mental health or substance use services to youth, adults, and/or families. Must demonstrate cultural humility, with an understanding of ethnic, cultural, and/or linguistic considerations for populations serve Bilingual individuals preferred to best support the needs of our clients and families within the community. Responsibilities: The following responsibilities are not meant to be all inclusive and may be adjusted to meet the agency?s needs. Facilitate walk-in process with clients Complete pre-screening assessment with client Identify client needs and determine service options with client Use collaborative documentation Schedule client intake and follow up appointments as appropriate Make clinic referral and wait list phone calls Make internal and external referrals as appropriate Support transitions of care Engage in care coordination across health and behavioral health services Facilitate wellness and recovery of the whole person, including outreach and engagement, and after-care planning Use evidence-based interventions, including motivational interviewing skills Develop person-centered service plans as appropriate Provide clients and families with advocacy, coaching, training, support, and psychoeducation Provide crisis intervention strategies Facilitate warm hand offs with Crisis Services as appropriate Build and maintain professional relationships and connections with community resources and partners Assist and support all functions of Open Access model as appropriate Participate in all supervision and training activities as required by CFS, funding sources, and accreditation authorities Maintain record-keeping as required by CFS, funding sources, and accreditation authorities Provide clients with consistent, high-quality care through an array of evidence-based, culturally competent, person and family-centered treatment