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Dept of Elementary & Secondary Education Problem Revolution Team Specialist in Everett, Massachusetts

he Education Secretariat is committed to equity and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace where colleagues show up as their full selves, where collaboration, innovation, and connections are key to realizing our mission that all children, youth, and families thrive socially, academically, and economically. We seek teammates who are committed to promoting a diverse and inclusive work environment, where everyone is valued and engaged. We encourage you to apply and identify your strengths in these areas. The Department of Elementary & Secondary Education is looking for an experienced individual to work as an Educational Specialist C on the Problem Resolution Team in the Everett office. The unit mission is: PRS ensures that students, families, school districts and other community members have easy access to information regarding their children?s education rights and options and access to a forum for the resolution of their disputes that is prompt, accurate and fair. The Problem Resolution Team Specialists are responsible for implementing complaint management procedures through the Department\'s Problem Resolution System and providing technical assistance regarding interpretations of state and federal education requirements in regard to both special education and general education program requirements. The primary duties of Problem Resolution Team Specialists are: Review and analysis of allegations of non-compliance filed in regard to a public school district, developing correspondence and conducting investigations in order to make a compliance determination in each case, develop letters containing a summary of the issues, the Department?s findings, and explaining the rationale and basis for the determination, and Providing technical assistance and guidance to parents, advocates and school administrators on the implementation of regulatory requirements. Supplemental duties include: Reviewing and approving waivers of regulatory requirements submitted by public school districts and collaborative programs; reviewing incident reports and restraint injury reports submitted by public funds recipients, reviewing public day school applications to establish programs, and responding to McKinney-Vento Homeless Education Act residence disputes, and Performing other duties as required The ability to travel throughout the Commonwealth is required. Preferred Qualifications Training or knowledge of education law, particularly special education, and preferably student discipline, bullying and other mandated areas Qualified Candidates will possess professional experience including public and/or private school teaching and/or administrative experience, preferably in special education or relevant legal training or experience. The successful candidate will possess: Self-Reflection ability to practice self-reflection and self-correction to solve problems. Strong interpersonal, communication skills ability to communicate and work effectively with a wide range of constituencies in a diverse community. Cultural competence ability to learn and build on the varying cultural and community norms of students, families, school districts and other community members through awareness of one?s own cultural identity and views about difference. Commitment to team mission and core values ability to proactively support and uphold the team mission and core values (including acting with purpose, continuous improvement, collaborative teamwork, stewardship, learner-centered, equity and racial equity). Fluency in a second language in addition to English is highly preferred The successful candidate will be able to demonstrate their ability to: Think in a highly objective and analytical manner to obtain and review information and reach objective and supportable conclusion

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