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Actalent Case Manager in Easthampton, Massachusetts

Position Overview:

Seeking an experienced Bilingual Case Manager to join the team and manage a client case load, specific to clients at high risk of psychiatric hospitalization or interventions. You'll be joining an organization that provides a range of high-quality, community-based, behavioral health services to empower individuals and families to live healthy and successful lives. This team envisions a time when individuals and families facing behavioral health challenges have ready access to services, support and tools that empower their growth and forward movement towards a happy and successful life. You'll be working in an environment that fosters hope, integrity, respect, and compassion.

Job Description:

  • Communication and relationship building with client and all collateral partners connected with each client (schools, funding partners, therapists, agencies, clinicians, supervisor, foster homes, etc.).

  • Setting limits for youth, development of interventions, setting goals toward individual successes in conjunction with client’s guardians, therapist and other providers.

  • Initiate and monitor external recommendation processes and treatment planning for clients in case load.

  • Ensure compliance with policies and procedures, including all contract sources.

  • Interact in a timely and effective reporting as directed for computer reports, tracking, paper reports and the like in accordance with agency protocols.

  • Participate in on-call services as needed.

  • Represent Agency on task forces and community boards regarding FBS interests.

  • Possess and exercise strong interpersonal skills throughout all levels of Agency.

  • Attend meetings throughout Agency and with collateral partners.

  • Keep abreast of trends, significant events in the field of Human Services and Case Management.

  • Analyze situations, identify problems, identify and evaluate alternative courses of action.

  • Plan and organize work effectively and ensure its completion.

  • Use discretion and individual judgment with agency under the guidance and direction of supervisor.

  • Maintain highest level of confidentiality.

  • Responsibly, accurately, and completely document all work and share as appropriate within FBS and with collateral partners.

  • Other duties as assigned related to these primary responsibilities.


Bachelor's Degree Required

LSW or LSWA or Licensed Eligible

Must have valid driver's license and verification of personal auto insurance

Schedule: Monday - Friday 9:00am-5:00pm (may work weekends if needed to accommodate client)

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

  • Hiring diverse talent

  • Maintaining an inclusive environment through persistent self-reflection

  • Building a culture of care, engagement, and recognition with clear outcomes

  • Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email ( for other accommodation options.