Job Information
High Point Treatment Center Inc. Family Support Associate - Wareham in East Wareham, Massachusetts
Description Family Support Associate Program & Location: Wareham Family Center, Wareham Education: High School or equivalent (GED) Pay Range: \$18 - \$22 per hour (Education & experience dependent) Status: Part Time and Full Time Schedule: 3p-11p Monday-Friday. Saturday and Sunday 7am-3pm or 3pm-11pm Family Support Associate Requirements Ability to utilize the computer for all documents required during shifts assigned Adhere to professional ethics that are conducive to a healthy team environment Ability to set limits and enforce rules consistently CPR Certification (Company will provide) Transportation of residents (Provide a copy of a valid Massachusetts driver?s license) Ability to lift up to 50lbs Ability to stand from 2.5 -5.5 hours daily Family Support Associate Duties & Responsibilities Complete knowledge of all safety/security/emergency policies and procedures Ensure safety & security of the program while on shift Enforcement of program guidelines while respecting the dignity of the residents React to crisis situations & respond appropriately React to confrontations, defuse, & redirect Model proper communication & discipline practices Complete knowledge of 51A filing & company procedure Maintain strong rapport & open communication with residents Bring all concern/issues/questions regarding residents/staff/procedures to the supervisor Complete assigned duties on shift responsibility form during your shift Report any grievances per company policy Answer phones & greet visitors Complete facility checks during your shift Maintain all logs, files, & memos Welcome residents, conduct entrance orientation, & documentation Conduct exit paperwork at a resident?s departure Perform any other duties that are assigned by the Program Director Family Support Associate Qualifications Minimum of a High School Diploma or equivalent (GED) or relevant work and/or life experience Good written & communication skills Ability to work with diverse populations Spanish speaking a plus Valid Mass Driver?s License required