Job Information
East Boston Neighborhood Health Center Practice Secretary in East Boston, Massachusetts
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.
Interested in this position? Apply online and create a personal candidate account!
Current Employees of NeighborHealth - Please use our internal careers (https://www.myworkday.com/ebnhc/d/task/1422$794.htmld) portal to apply for positions.
To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page (http://careers.ebnhc.org) .
Time Type:
Full time
Department:
Adult Medicine
All Locations:
East Boston
Position Summary:
A Practice Secretary performs a wide variety of clerical and reception activities that support the delivery of services to patients/staff of the Adult Medicine department. A Practice Secretary utilizes excellent customer service to greet patients and others, and screen walk-ins to the practice. Practice Secretaries report to a Clinical Coordinator.
Essential Duties and Responsibilities:
Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual. Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.
Promotes a sense of “teamwork” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.
Checks out patients in the computer prior to the end of each day and enters requested follow-up, referral, and/or X-file appointments upon check-out. Reviews After Visit Summary instructions with patient as needed. Prints additional labels as needed.
Responsible for early am chart preparation and other opening/closing procedures.
Uses computer to schedule, cancel and confirm appointments, to request records, to pull up and print information, to manage X-file appointments and to communicate by e:mail or staff message.
Qualifications and Requirements:
High School Diploma or GED
At least one year in a medical office setting
Demonstrated personal computer skills in a Windows environment required. Medical Terminology preferred
Benefits:
MEDICAL, DENTAL, AND VISION COVERAGE
LIFE AND DISABILITY INSURANCE
401(K) RETIREMENT PLAN
TUITION REIMBURSEMENT
FLEXIBLE SPENDING AND TRANSPORTATION ACCOUNTS
PAID HOLIDAYS, VACATIONS, SICK, AND PERSONAL TIME
STAFF DEVELOPMENT BENEFIT
EXCELLENT MALPRACTICE COVERAGE
PET INSURANCE
FREE PARKING
MBTA BENEFIT
AND MUCH MORE
There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work.
We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!
Medical & Dental Coverage
Life and Disability Insurance
Privileges at Boston Medical Center for Providers
401(K) Retirement Plan
Educational Assistance
Flexible Spending & Transportation Accounts
Paid Holidays, Vacations, Sick and Personal Time
A Generous Staff Development Benefit
Excellent Malpractice Coverage
A Designated Medical Staff Office for Physician Support
Free Parking
And Much More…