Job Information
East Boston Neighborhood Health Center Medical Director of Behavioral Health in East Boston, Massachusetts
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!
Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston area and focusing on the well-being of our patients and local community. From the nurses and physicians on the front line of patient care, to the managers who lead and guide our staff, to the many support roles that keep our facilities running smoothly - everyone plays a vital role in improving medicine for our patients.
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Time Type:
Full time
Department:
Mental Health
All Locations:
East Boston
Position Summary:
Position Summary: The Medical Director of Psychiatry and the Behavioral Health Urgent Care (BHUC) Department is responsible for the clinical operations and the clinical development of medical staff in both Psychiatry and the BHUC Department. The Psychiatry Department is a subsection of our BH department. This department is staffed with psychiatrists and psychiatric nurse practitioners who support the health center patients with psychiatric care, consultants for primary care providers, and support the psychiatric nurse practitioner residency program. The BHUC Department is a new multidisciplinary department of behavioral health and psychiatric medical staff who provide acute BH and psychiatric care. Due to the wide scope of practice, the medical director will need to be an experienced psychiatrist. This Medical Director will work closely with operations leadership to ensure all patients obtain timely and safe access to both BH and psychiatric care.
Leadership Responsibilities
Clinical Leaders meeting monthly
CAD/CL meeting monthly
Medical Standards Committee monthly
Manager’s meeting monthly
Medication Safety monthly
Pharmacy and Therapeutics monthly
Performance Improvement monthly
BH Department meeting weekly
Responsibilities:
Oversees the clinical operations of the departments and day to day clinical issues that arise
Mentors and coaches providers and holds them accountable for the standard of clinical care and clinical documentation
Collaborates with all other clinical departments for integration, consultation, and support.
Collaborates with the ED and Pedi Same Day to ensure that all patients in the BHUC get access to medical care as needed.
Collaborates with local CBHC for any patient care workflows and patient transfers
Maintains a clinical schedule within psychiatry and BHUC.
Development and updating departmental clinical policies and procedures
Oversees Clinical Quality Management of the department
Assists the departments in annual performance improvement projects
Collaborate with the IT department for data reporting and validating IT reports
Assists in the clinical portion of grant writing and reporting
Works closely with coding and billing departments to assure proper coding and fund allocation
Fosters an environment of service excellence and reviews patient surveys and resolves patient complaints
Participates in hiring, orientation and onboarding of new providers
Meets with the provider team at least weekly and maintains continuous and timely communication of any new items or updates to patient care or workflow
Utilizes the clinical leader team for support and guidance on complex issues
Provide psychiatric consultation to psychiatric NPs and BH providers and primary care providers
Assists administrative director with the annual budget
Performs annual reviews, Ongoing Professional Performance Evaluations (OPPEs), Focused Professional Performance Evaluations (FPPEs), and peer review.
Job Components
20 clinical hours (25 payroll hours)
Clinical hours may include precepting NP residents and clinical consultation to psych NP and primary care providers
15 administrative hours will be spent in Psychiatry and BHUC to include the above noted responsibilities and leadership responsibilities
Miscellaneous
Maintain excellent punctuality and attendance to include completion of clinical work to include clinical documentation within 72 hours of the visit.
Promote a sense of “team work” through demonstration of self-direction and self-motivation. Solve problems independently or know when to seek consultation.
Displays outstanding customer service skills when interacting with all EBNHC customers according to the ACE model.
Adheres to all EBNHC and departmental policies and procedures.
Participate in required departmental activities and meetings.
Perform other related duties.
Organizational Competencies
Reads, understands and complies with all Standards of Conduct, Joint Commission policies, requirements set forth by the United States Department of Health and Human Services' Health Resources and Services Administration pursuant to Section 330 of the Public Health Service Act, applicable State regulations and guidelines, and all laws related to position responsibilities and employment at EBNHC.
Upholds procedures and systems to safeguard the confidentiality of all patient and employee information.
Upholds safety policies, practices, and procedures including safety, fire safety, electrical safety, proper body mechanics and material handling, office/ergonomic safety and other employee safety measures.
Educational Requirements
Board certified psychiatric MD
Minimum of 5 years of clinical experience, 1 year experience in acute psychiatry, and 2 years of medical leadership experience.
Current MD licensure in the Commonwealth of Massachusetts.
Experience Requirements
Knowledge of the standard of practice of psychiatry and acute BH and psychiatric care.
Ability to use data to evaluate outcomes required
Working knowledge and experience with the Epic electronic medical record systems, performance dashboards, database products, and analysis tools
Must have the ability to lead change in an organization and possess excellent interpersonal, communication and teaching skills
There’s a reason NeighborHealth (formerly East Boston Neighborhood Health Center) is ranked as one of the "Top Places to Work" by The Boston Globe. It's because we're committed to maintaining a supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. We are proud to offer benefits that support you inside and outside of work.
We strive to offer a variety of schedules, a diverse and inclusive workforce, and a patient-driven purpose that supports our local community. Additionally, we utilize our Education & Training Institute as a resource for our large employee workforce who seek to broaden their skill base and advance their careers. We hope you consider joining our team!
Medical & Dental Coverage
Life and Disability Insurance
Privileges at Boston Medical Center for Providers
401(K) Retirement Plan
Educational Assistance
Flexible Spending & Transportation Accounts
Paid Holidays, Vacations, Sick and Personal Time
A Generous Staff Development Benefit
Excellent Malpractice Coverage
A Designated Medical Staff Office for Physician Support
Free Parking
And Much More…