Job Information
Massachusetts Port Authority Manager, Public Safety Communications in East Boston, Massachusetts
Manager, Public Safety Communications
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Manager, Public Safety Communications
Location
East Boston, MA
Job Type
Full-Time
Job Number
FY2024-00150
Department
Information Technology
Division
Information Technology
Opening Date
04/10/2024
Description
Benefits
ABOUT US
The Massachusetts Port Authority is Powering What’s Possible™ for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo, and cruise ships safely, efficiently, and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy. With a commitment to diversity, equity, and inclusion and being good neighbors, we achieve results that positively impact the people and businesses of New England.
As the digital heartbeat of our organization, the Information Technology (IT) Department fuels the seamless operation of Massport. Driven by our commitment to excellence, we harness the power of technology to solve real-world challenges and enable the organization to achieve its business goals with exceptional efficiency. Our team embraces development and diversity, constantly seeking new opportunities for innovation and growth, to help shape the future of our agency and set new standards for excellence.
ABOUT YOU
As Manager, Public Safety Communications, you will leverage advanced technical proficiency to oversee the administration, maintenance, and optimization of Public Safety Communications systems, demonstrating proactive problem-solving abilities to preemptively address issues. You will utilize strong leadership, communication, and project management skills to effectively liaise with internal stakeholders, external vendors, and regulatory bodies. With a strategic approach, you will ensure seamless migration to new systems, manage vendor relationships, and uphold compliance with regulatory standards while fostering collaboration to meet operational needs and promote interoperability within the broader emergency communication ecosystem.
What you will do:
Ensure oversight of the administration, maintenance, and service of the Authority's Public Safety Communications environment.
Make sure systems run efficiently, optimized, and utilized correctly.
Interface with all Authority Operating units to meet their radio communications needs.
Manage representation and communication with stakeholders including Motorola, FCC, partner agencies, and vendors for policy, issue resolution, and emergency communications.
WHAT YOU OFFER
Bachelor’s degree in management information systems, computer science, or equivalent professional experience, with strong written and verbal communication skills.
7+ years’ experience in systems maintenance, operations, end-user support, with expert-level knowledge of 800MHz trunked and conventional radio technology.
Current and valid driver’s license.
Proficiency in data communications protocols, IBM compatible PC's, common peripherals, and Motorola systems (XTS/XTL/APX radios, CPS, UASI radios), with expertise in 800 MHz trunked system configuration.
*Click here for detailed job description (https://www.massport.com/sites/default/files/2024-04/Massport-Job-Description-Manager-Public-Safety-Communications-4-10-24.pdf)
WHAT WE OFFER
Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day. Further, Massport is an Equal Employment Opportunity employer and committed to workforce diversity and inclusivity.
What we believe in :Work/life balance
Supporting the people and businesses of New England
A supportive and inclusive culture
Achieving results and having positive impact
Opportunities for growth
Being good neighbors in the communities we serve
Providing safe, healthy, and secure work environment
Protecting the environment
*Click here for information on our comprehensive compensation and benefits packages. (https://www.massport.com/sites/default/files/2024-04/HR-Benefits-One-Sheet.pdf)
We're a world-class organization of people moving people and goods--connecting Massachusetts and New England to the world safely, securely, and efficiently, with a commitment to sustainability, our neighboring communities, and diversity, equity, and inclusion.
We support and take pride in the employees that make those connections possible each and every day.
We provide comprehensive compensation and benefits packages*:
• Health, dental, vision, life insurance
• Disability insurance
• Flexible work arrangements
• Vacation time, sick time, personal days
• 12 Holidays per year
• Massport Retirement Plan (Pension)
• Deferred Compensation Plan (457b) with employer match
• SMART Plan retirement plan advisor/financial planning
• Discounted MBTA passes
• Public service loan forgiveness program for federal student loans
• Professional development programs
• Mentorship program
• Adoption assistance
• Paid parental leave
• Employee assistance program
• Employee recognition programs
• Employee resource groups
• Flexible spending accounts
• Wellness programs
• Community engagement
• Volunteer opportunities
• On-site employee parking
• Bike racks
• Electric car charging stations
• Mother's suite for new/nursing mothers
*Benefits may vary by position and/or location.
For more information, please visit www.massport.com.
We are an equal opportunity employer and are committed to workforce diversity and inclusivity.
Follow us on linkedin.com/company/massachusetts-port-authority
Agency
Massachusetts Port Authority
Address
One Harborside Drive, Suite 200S East Boston, Massachusetts, 02128-2909
Phone
617-568-3900
Website
http://www.massport.com
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