Job Information
Massachusetts Port Authority Director, IT Maritime Systems in East Boston, Massachusetts
Director, IT Maritime Systems
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Director, IT Maritime Systems
Location
East Boston, MA
Job Type
Full-Time
Job Number
FY2025-00037
Department
Information Technology
Division
Information Technology
Opening Date
09/13/2024
Description
Benefits
ABOUT US
The Massachusetts Port Authority is Powering What’s Possible™ for your career. We are a dynamic organization that connects people and businesses to the global community by air, land, and sea. Our employees are essential in moving planes, cargo and cruise ships safely, efficiently and sustainably. We are an economic engine, managing real estate assets where people live, work, and play. Together, the properties we own and operate generate $20 billion for the region’s economy. With a commitment to diversity, equity, and inclusion and being good neighbors, we achieve results that positively impact the people and businesses of New England.
As the digital heartbeat of our organization, the Information Technology (IT) Department fuels the seamless operation of Massport. Driven by our commitment to excellence, we harness the power of technology to solve real-world challenges and enable the organization to achieve its business goals with exceptional efficiency. Our team embraces development and diversity, constantly seeking new opportunities for innovation and growth, to help shape the future of our agency and set new standards for excellence.
ABOUT YOU
As the Director, IT Maritime Systems, will lead and manage the IT Maritime Team, focusing on high performance and professional growth while fostering strong relationships with both internal stakeholders and IT vendors. Your strategic thinking will guide daily operations and broader departmental goals. With your exceptional communication and problem-solving skills, you will handle complex, high-priority issues, providing hands-on support as necessary, including 24-hour emergency response. Efficient budget management will be crucial as you balance operational needs with strategic initiatives, ensuring cost-effective resource utilization.
What you will do:
Lead and mentor the IT Maritime Team, ensuring high performance and professional growth while managing relationships with business units and IT vendors.
Oversee the operation and maintenance of maritime IT systems, including workstations, servers, and peripheral devices, ensuring they meet security and operational standards.
Respond to incidents and serve as the escalation point for complex or high-priority issues, providing 24-hour emergency support when necessary.
Develop and manage the IT Maritime Team budget, balancing operational needs with strategic initiatives to ensure cost-effective resource utilization.
WHAT YOU OFFER
Bachelor’s degree or equivalent work experience in IT services, with extensive experience in maritime IT systems and operations.
7+ years’ experience managing operational staff in a maritime environment, with strong technical support skills in Terminal Operating Systems and Crane Management systems.
Certifications i.e. ITIL, PMP, or relevant technical certifications and proficiency in Microsoft Windows and Office.
Valid driver's license and the ability to acquire a DHS Transportation Workers Identification Credential (TWIC).
Please click here for a complete job description. (https://www.massport.com/sites/default/files/2024-09/Massport-Job-Description-DirectorITMaritimeSystems-9-11-24.pdf)
WHAT WE OFFER
Collaboration with colleagues at all levels of leadership from all different disciplines, from Aviation to Maritime and beyond. Every day is different at Massport and the breadth of our impact on the Massachusetts region through our facilities provides many opportunities for our employees to grow, learn, and explore the many areas of our business. Our business is all about connecting. We support and take pride in the employees that make those connections possible each and every day. Further, Massport is an Equal Employment Opportunity employer and committed to workforce diversity and inclusivity.
What we believe in :Work/life balance
Supporting the people and businesses of New England
A supportive and inclusive culture
Achieving results and having positive impact
Opportunities for growth
Being good neighbors in the communities we serve
Providing safe, healthy, and secure work environment
Protecting the environment
*Click here for information on our comprehensive compensation and benefits packages. (https://www.massport.com/sites/default/files/2024-04/HR-Benefits-One-Sheet.pdf)
We're a world-class organization of people moving people and goods--connecting Massachusetts and New England to the world safely, securely, and efficiently, with a commitment to sustainability, our neighboring communities, and diversity, equity, and inclusion.
We support and take pride in the employees that make those connections possible each and every day.
We provide comprehensive compensation and benefits packages*:
• Health, dental, vision, life insurance
• Disability insurance
• Flexible work arrangements
• Vacation time, sick time, personal days
• 12 Holidays per year
• Massport Retirement Plan (Pension)
• Deferred Compensation Plan (457b) with employer match
• SMART Plan retirement plan advisor/financial planning
• Discounted MBTA passes
• Public service loan forgiveness program for federal student loans
• Professional development programs
• Mentorship program
• Adoption assistance
• Paid parental leave
• Employee assistance program
• Employee recognition programs
• Employee resource groups
• Flexible spending accounts
• Wellness programs
• Community engagement
• Volunteer opportunities
• On-site employee parking
• Bike racks
• Electric car charging stations
• Mother's suite for new/nursing mothers
*Benefits may vary by position and/or location.
For more information, please visit www.massport.com.
We are an equal opportunity employer and are committed to workforce diversity and inclusivity.
Follow us on linkedin.com/company/massachusetts-port-authority
Agency
Massachusetts Port Authority
Address
One Harborside Drive, Suite 200S East Boston, Massachusetts, 02128-2909
Phone
617-568-3900
Website
http://www.massport.com
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