East Boston Neighborhood Health Center Business Analyst in East Boston, Massachusetts
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Everywhere you turn, you can feel it. There's an immeasurable level of enthusiasm at East Boston Neighborhood Health Center (EBNHC), one of the largest community health centers in the country. From the nurses and physicians on the front line of patient care, to the managers who shape our policies, to the customer service representatives who keep our facilities running smoothly - everyone here has a role in making medicine better.
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Seeking a part-time, remote Business Analyst in Patient Accounts at EBNHC! Under the direction of the Director of Patient Financial Services, the Business Analyst position will be responsible for measuring, analyzing, and evaluating data to assist in identifying process improvement and performance opportunities. The role requires strong listening, verbal, and written communication skills. A key responsibility includes interactions with key stakeholders and the ability to document and translate business functions’ needs into meaningful workflows and performance measures.
This role requires strong skills in MS Office, with an emphasis on Word, Excel and PowerPoint programs.
This position is a 100% remote work opportunity. Proof of residency is required in one of the following States (Massachusetts, New Hampshire, Ohio, Michigan, or Florida).
Essential Duties and Responsibilities:
Develop and maintain reporting, analytics, dashboards, and other solutions using tools available.
Perform data extractions from various internal and external sites with concentrated focus on maintaining data integrity and integration into existing tools.
Create, implement, and communicate metrics which will measure data integrity and indicate opportunities for process improvements.
Documents workflows and assists periodic assessments to ensure efficient processes.
Analyzes and evaluates information gathered from multiple sources and synthesizes into actionable information
Manages reconciliation for a wide variety of projects. Plays key role in developing reconciliation policies.
Assists in driving the consolidation, standardization and consistency of reporting and analytics across multiple businesses and departments
Performs random audits of standard reports and performance measures for all areas of responsibility.
Building on current reporting to provide further intelligence for performance optimization and efficiencies.
Maintains good interpersonal relationships with stakeholders internal and external to the department.
Provides feedback to assist EBNHC management in developing strategies to improve financial service operations.
Qualifications and Requirements:
High School Diploma or GED required
New Grads or Currently Enrolled Internship Options
Bachelors Degree Preferred
There’s a reason East Boston Neighborhood Health Center is ranked as one of the “Top Places to Work” by The Boston Globe. It is because we are committed to maintaining a truly supportive and welcoming environment — for both our employees and our patients — that reflects our mission and culture. A huge focus of which is to offer important benefits so you can be your best inside and outside of work.
Striving to be an employer of choice, we offer progressive benefits, a variety of schedules, and the satisfaction of working with a diverse workforce whose unity of purpose is a real force for achievement. Plus, our Education & Training Institute is an attractive resource for many of our employees who seek to broaden their skill base and advance their careers.
Medical & Dental Coverage
Life and Disability Insurance
Privileges at Boston Medical Center for Providers
401(K) Retirement Plan
Flexible Spending & Transportation Accounts
Paid Holidays, Vacations, Sick and Personal Time
A Generous Staff Development Benefit
Excellent Malpractice Coverage
A Designated Medical Staff Office for Physician Support
And Much More…