Massachusetts Jobs

Role and Scope of Position:

Plans, coordinates and supervises activities associated with the Electric Meter Lab including testing, maintenance, programming and repair of all new and existing electric meters and associated equipment owned by Eversource. Maintains currency with evolving metering technology. Supervises the field testing of substation, tie line, generation and co-generation metering interfaced with Eversource. Responsible to oversee and/or participate in assignments requiring extensive experience related to electric revenue metering.

Essential Functions:

• Implements and administers approved policies, procedures, and standards for electric meter and associated equipment testing, repairs, mainte­nance, and retirements for shop tests in the Eversource system.
• Supervises the testing, programming, maintenance and repair of customer, outside utility and municipal owned meters and associated equipment interconnected with the Eversource distribution and transmission systems.
• Supervises the system-wide scheduled field testing, programming and maintenance of all Eversource tie line, substation, primary transmission facility and co-generation metering.
• Supervises and participates in the test, evaluation and purchase of electric metering devices and meter replacement parts for Eversource. Maintains meter supplier relations.
• Maintains currency with evolving electronic meter technology.
• Evaluates new equipment and concepts, performs cost benefit studies and makes recommendations for consequent action.
• Provides coordination and execution of large-scale projects and requests.
• Supervises implementation and maintenance of electric meter delivery schedule, as dictated by division/district requirements.
• Provides complex technical advice on sophisticated metering to internal and external customers.
• Ensures the accurate electric meter and associated equipment tests which comply with regulatory and Company requirements and report on same.
• Supervises work efforts performed outside the Eversource system including billing, purchase orders, meter records, and account statements.
• Acts as the site Environmental Coordinator for the Electric Meter Lab.
• Will have storm restoration and emergency assignments.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Education: Bachelor’s degree in engineering or related field or equivalent experience.

Experience: Minimum of 10 years of experience in revenue metering or related technical work.

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Leadership Behaviors/Competencies:

Set and Communicate Direction and Priorities

• Communicate priorities and goals (company, department, team)
• Show how employee’s work fits in
• Provide business updates, news
• Communicate, communicate, communicate

Build Trusting Relationships

• Role model honesty/integrity in communication and action
• Balance “getting results” with concern for individual needs
• Have honest dialogue with employees; get to know them

Manage and Develop People

• Set realistic performance objectives and expectations
• Give ongoing, honest feedback; coach for success
• Recognize good performance
• Visit crews in the field
• Remove obstacles to day-to-day performance
• Provide tools, information, training

Foster Teamwork and Cross-functional Collaboration

• Encourage cooperation/remove obstacles between work groups/departments
• Encourage collaboration/peers helping peers

Create a Diverse, Inclusive Workforce

• Ask for employee input on work process/practice improvements and before implementing change that will affect them
• Encourage ideas

Lead Change

• Deliver effective, positive communications about change to your team
• Exhibit a “can-do” attitude to successfully implement changes in priorities and work processes
• Respond positively to new demands or circumstances

Focus on the Customer

• Ensure that everyone on the team understands our customer promise and provides superior customer service
• Be a role model for the team on delivering superior customer service

Compensation and Benefits:

• Eversource offers a competitive total rewards program. The annual salary range for this position is $123,000 - $137,000 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of benefits.

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Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.