Aston Carter Patient Services Advisor in Dartmouth, Massachusetts
You will report to the Manager or Team Leader and coordinate, schedule, and complete registration for ambulatory outpatient visits. As the face of the company, you will be responsible for collecting patient demographic and insurance information, verifying and communicating any patient liabilities, and collecting clinical information in response to scheduling questions. Occasionally, expect to answer non-scheduling requests, or transfer patients to the department that they’re attempting to reach.
Monday-Friday 8:00AM - 5:00PM
Highschool diploma, GED, or Associates Degree (preferred)
Previous call center or similar high volume customer service experience is highly preferred
Data entry skills and familiarity with Microsoft Office
Ability to listen and document simultaneously is required
Strong verbal and written communication skills and genuine service-orientation required
Previous experience with electronic health records will set you up for success
High Call Volume I Customer Service I Microsoft Office I Data Entry I Healthcare Experience or Interest
Why Work Here?
Add to a collaborative, team-oriented work environment
Long-term opportunity with a well-known healthcare provider
Awesome, entry-level opportunity to get your foot in the door of the healthcare industry
Career growth and professional development opportunities
About Aston Carter:
At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit AstonCarter.com. Aston Carter is a company within Allegis Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email firstname.lastname@example.org (%email@example.com) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
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