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Boston College Associate Director, Graduate Student Services, Lynch School in Chestnut Hill, Massachusetts

Boston College Introduction

Founded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,484 full-time undergraduates and 5,250 graduate and professional students. Ranked 35 among national universities, Boston College has 888 full-time and 1,281 FTE faculty, 2,711 non-faculty employees, an operating budget of $1.4 billion, and an endowment in excess of $3.5 billion.

Job Description

The Assistant/Associate Director, Graduate Student Services (for Student Formation and Support) with the Lynch School of Education and Human Development will ensure the active engagement of graduate students in self-discovery, formation, and when needed, appropriate student development as matters surface. Assistant/Associate Director coordinates inclusive and holistic formation activities and responds to any graduate student notifications from faculty and Lynch School of Education and Human Development (LSEHD) partners. The successful candidate will provide advising to a designated caseload of graduate students and processes associated administrative procedures related to graduate student needs in the LSEHD.

Reporting to the Director for Online Programs & Graduate Student Services, the Assistant/Associate Director will also

Supervise a Graduate Assistant for Student Support

Serve as liaison to the University Student Services Office

Serve as liaison to designated Academic Departments on campus

Work closely with Career Services and Alumni Affairs as part of vocational programming

The Assistant/Associate Director Graduate Student Services will also support and collaborate with the Associate Dean for Graduate Student Services, Associate Dean for Faculty and LSEHD Department Chairs to ensure delivery of student services and maintenance of student records for all LSEHD graduate students.

Assistant/Associate Director

Title and salary commensurate with relevant experience based on the following titles and hiring ranges:

Requirements

Master’s degree in higher education, counseling, human development preferred

Essential advising and academic counseling skills, and student development knowledge

Supervision of staff (administrative and/or professional) in a team environment

Superior customer service orientation and focus and the ability to work effectively independently as well as in a team environment

Program development for students defining their holistic pathway, using inclusive practices that address career planning, formation and related student development

Ability to work with varying constituencies including faculty, staff, and students

Excellent organizational skills and attention to detail

Familiarity with Boston College systems

Excellent writing and oral communication skills

Excellent computer skills (Excel, Microsoft Word, PowerPoint)

Strong interpersonal skills and demonstrable problem-solving skills

Ability to provide functional supervision as needed and serve as a technical resource

Ability to prioritize, plan, and manage changes to existing systems and implementation of new services.

Ability to maintain data security and confidentiality of all data at all times

Ability to work with others under pressure in order to meet deadlines

Closing Statement

Boston College offers a broad and competitive range of benefits depending on your job classification eligibility:

  • Tuition remission for Employees

  • Tuition remission for Spouses and Children who meet eligibility requirements

  • Generous Medical, Dental, and Vision Insurance

  • Low-Cost Life Insurance

  • Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans

  • Paid Holidays Annually

  • Generous Sick and Vacation Pay

  • Additional benefits can be found on https://www.bc.edu/employeehandbook

Boston College conducts pre-employment background checks as part of the hiring process.

Boston College is an affirmative action, equal opportunity employer. In concert with our Jesuit, Catholic mission, Boston College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications for women, minorities, individuals with disabilities, and covered veterans. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at https://www.bc.edu/diversity .

Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination .

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