Massachusetts Jobs

Description We are offering a short term contract employment opportunity for an Administrative Assistant in the Financial Services sector, based in Chestnut Hill, Massachusetts. As an Administrative Assistant, you will be tasked with various administrative duties such as answering inbound calls, providing customer service, and handling data entry and email correspondence.

Responsibilities:

• Handle inbound and outbound calls professionally, addressing customer inquiries and concerns.

• Provide exceptional customer service, responding to customer requests in a timely and efficient manner.

• Perform data entry tasks, ensuring accuracy in all customer-related data.

• Manage email correspondence, ensuring all customer emails are responded to promptly and appropriately.

• Utilize Microsoft Office suite (Word, Excel, PowerPoint, and Outlook) for various administrative tasks.

• Schedule appointments and meetings as needed, ensuring efficient time management.

• Maintain accurate and up-to-date customer records, ensuring confidentiality and adherence to data protection regulations.

• Collaborate with other team members to ensure smooth operations and customer satisfaction.

• Proactively identify potential issues and provide suitable solutions or escalate as necessary.

• Contribute to team efforts and assist in other administrative tasks as needed. Requirements • Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook

• Experience in answering inbound and outbound calls

• Demonstrated ability to provide high-quality customer service

• Strong data entry skills and attention to detail

• Ability to manage email correspondence professionally and effectively

• Ability to schedule appointments and manage calendars

• Strong organizational skills and ability to multitask

• Ability to work independently and as part of a team

• Strong communication and interpersonal skills

• Prior experience in a similar role in the Financial Services industry would be advantageous.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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