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Robert Half Credit Analyst III (Contractor) in Chelmsford, Massachusetts


Analyst 2 Credit Collections


Responsible for coordinating the flow of information and documentation with various in-house partners outside vendors and municipal state and federal agencies. Provides support and assistance to senior management as well as other departmental employees. Works with moderate supervision/guidance. Is accountable for individual results and impact on team and organization.

Core Responsibilities

  • Maintains a thorough knowledge of division wide process for the identification investigation and documentation of losses incurred to plant.

  • Provides training and awareness of Plant Reclamation/Property Damage Process to field personnel throughout the division.

  • Investigates to determines eligibility of loss coverage identifies root cause of loss incurrence and ensures claim is fully documented. May be required to conduct inspection of loss sites in person or through local internal coordination.

  • Investigates and conducts analysis of provided damage reports to ensure all required information is provided. Liaison with division wide personnel in gathering all appropriate information required for property claim issuance i.e. Environmental Safety and Health Division Security Technical Operations etc.

  • Coordinate with with State Public Utilities Towns individual contractors and internal Construction Team for eligibility of loss incurrence for all forced relocate projects throughout the division.

  • Prepares and files violations with various municipal state and federal agencies throughout the division. Example: Public Utilities Offices throughout the Northeast Division

  • Prepares and files claims with various agencies to include but not limited to insurance construction etc. deemed responsible for loss incurrence.

  • Conducts follow up on filed claims while maintaining case documents in a concise and clear manner.

  • Coordinate with various internal departments that may assist in recovery efforts for all issues arising from Plant Reclamation - ex. Government Affairs Cable Legal Division and Regional Engineering Departments etc.

  • Coordinate and manage third party collection and legal process when needed.

  • Prepares and maintain receivables ledger and provides general ledger entries to appropriate regional accounting departments for plant reclamation payments received.

  • Conduct periodic audits of outstanding invoices.

  • Prepares and distributes monthly reports to Regional Finance Leaders across the Division. May be required to prepare monthly quarterly or annual reports or presentation to senior staff of department operating results.

  • Identify opportunities for process standardization tool alignment business partner reduction and additional reclamation opportunities throughout the division.

  • Maintain individual metrics reporting.

  • Strong written/oral communication and interpersonal skills. Computer skills with the ability to work with multi-...

    Requirements Communication, Management, Documentation, Training, Operations, Payment Processing, Insurance, Supervising, Presentations, Workstation Support, Auditing, Security, Collection Processes, Quarterly, Claim Administration, General Ledger, Credit, Liaison, Engineering, Metric Reporting, Construction, Partners, Interpersonal Skills, Computer Skills, Recovery

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