Job Information
The Overlook Dietary Techician in Charlton, Massachusetts
Job Description
Position Title: Dietary Technician
FLSA STATUS: Non-Exempt
REPORTS TO: Director of Nutrition and Wellness
SUPERVISES: N/A
DEPARTMENT: OMHC
COMPANY: MHS/The Overlook – Charlton Campus
POSITION SUMMARY :
As an integral part of the Culinary Services Team, the Dietary Technician works under the direct supervision of the Registered Dietitian in support of the efforts of the Culinary Services Team and The Overlook Community. The Dietary Technician’s work ensures not only that our Residents and Patients receive the appropriate nutrition required per the guidelines established by the Commonwealth of Massachusetts, in support of medically directed diets; yet also that the standards of quality are upheld so that the meals we provide are fresh, colorful and engaging.
POSITION DUTIES/ESSENTIAL FUNCTIONS:
Demonstrate strong customer service skills with Residents, Patients, Family and Team members.
Communicate effectively and consistently with Executive Chef, Culinary Manager, Director of Nutrition and Wellness, and other Leadership in an open and supportive way.
Work to Exceed Resident, Patient and Guest expectations 100% of the time.
Understand Therapeutic and Consistency diets as prescribed by the medical providers.
High attention to detail to ensure menus/diet orders are appropriately completed and accurately entered in computer system, and ensuring accuracy, thus safety.
Able to manage multiple tasks daily.
Ability to motivate and engage, educate, and train staff.
Ability to screen and assess residents as needed by the request of the Registered Dietitian
Current Knowledge of CMS guidelines as they pertain to food, preparation, diet, and nutrition.
Screen all new admissions and assist with menu selections
Enter adjustments in the menu system.
Interview residents and families for food preferences.
Maintain organized log system to any issues/ concerns that staff and/ or patients may have with food service and addressing issues/ concerns with Kitchen management team.
Work with Quality team on quality improvement efforts that are recommended or required.
Attend care plan meetings as designated by Registered Dietitian
Ensure all staff and operations follow established guidelines in the areas of personal hygiene, safety, uniforms, sanitation, equipment upkeep, and customer service and food presentation as required by the Department of Public Health.
Provide menus, modified menus, and provide copies to patients as requested.
Promote effective interpersonal and interdisciplinary relationships, always maintain professional conduct. Identify and resolve interpersonal conflicts constructively. Demonstrate a positive, supportive attitude towards all. Display patience and tact when dealing with all healthcare personnel. Present the department in a positive manner when dealing with visitors, residents and staff. Communicate effectively in both written and verbal form.
Performs additional related duties as required or as directed.
Review department supply needs and place orders as needed with outside vendor.
POSITION REQUIREMENTS:
Associate degree from an approved American Dietetic Association Dietetic Technician program and be registered within 6 months of employment or relevant years of experience - required
Bachelor of Science Degree in Nutrition and Dietetics preferred or associate degree in related field, CDM or demonstrated equivalent knowledge as typically obtained with 5 years’ experience within the field - preferred
Experience as a Diet Technician in a long-term care setting - preferred
1-3 years in a long-term care setting - required
Excellent organizational skills and communication skills - required
Must be professional, proactive, collaborative, conscientious and results-oriented individual. Must have an optimistic and positive demeanor, excellent oral and written communication skills, good intuition and be able to adapt to changing priorities and display good, sound judgment with a sense of humor.
Must be motivated to learn and flexible to change.
COMMUNITY OVERVIEW:
The Overlook is a non-profit organization operating since 1911 and offering a full continuum of care and services for older adults in MA. The organization embraces its rich history and heritage, owning and managing 218 Independent Living Apartment Homes and Cottages, 28 Enhanced Care Private Suites, a 14- Suite Assisted Living Memory Care neighborhood, 27-unit Short-term Post-Acute Rehabilitation, 112-bed Long Term Care Skilled Nursing, as well as Home Health, Hospice, Palliative Care, Private Duty and Care Management divisions.
The Overlook and its 3 subsidiaries are based in Charlton, MA, with satellite home health and hospice offices across the state. The organization employs approximately 600 talented and compassionate Team Members and serves 1,500+ Residents/Patients.
The Overlook has a Vision to design a mixed-use Community beyond its singular function as a Retirement Community, a pedestrian-friendly, walkable "Village Center" environment, with select retailers, restaurants featuring fresh, locally sourced food, a brewery, a large banquet, and events center, enriching programs, health and wellness-focused on mind, body and spirit, and more. The Overlook’s bucolic setting on 450 acres of beautiful New England countryside, 16 miles of nature trails, a dog park, and a wealth of amenities offer limitless possibilities in helping us reposition our Campus.
THE OVERLOOK WAY:
All Team Members of The Overlook must embrace and commit to conducting themselves at all times in support of our 28 Guiding Principles, Culture of Excellence, and core values, which form the foundation of our unique culture. The Overlook strives to exceed expectations, inspire and "Do what's best for those we serve."
Integrity: saying what you mean, meaning what you say (in action and words), even if it hurts you personally or professionally
Respect for Individual Choice: empowering and supporting others in their Self-determination for health and well-being, as they define it
Compassion: understanding and empathy for others
Creativity/Innovation: thinking wildly, planning accordingly
Grace: putting people at ease, without compromising performance or outcomes
JUST SOME OF OUR BENEFITS AND PERKS:
Solid Track Record of Promoting
Team Members from within
Plenty of Free Parking
Free Daily Lunch on
Campus
Vacation, Sick, Holiday Time + Floating Holidays
Travel Reimbursement
Professional Development
Flexible Spending and Health Reimbursement Accounts
Employee Assistance Programs
Tuition Reimbursement
Short + Long Term Disability, Life Insurance
Medical, Dental, and Vision Insurance
Access to Fitness Center, Pool, and Onsite Massages
In compliance with the Americans with Disabilities Act, The Overlook will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective Team Members and incumbents to discuss potential accommodations with the employer. The Overlook is strongly committed to diversity and a workplace environment that respects, appreciates, and values employee differences and similarities. By providing and supporting a work culture that fosters and builds upon diversity and its strengths, The Overlook will better serve our communities. The Overlook is an employment-at-will organization and an equal opportunity employer committed to maintaining a work and learning environment free from discrimination on the basis of sex, race, color, religion, national origin, pregnancy, gender identity, sexual orientation, marital/civil union status, ancestry, place of birth, age, citizenship status, veteran status, political affiliation, genetic information or disability, as defined and required by state and federal laws. Additionally, The Overlook prohibits retaliation against an applicant or employee because he or she has engaged in protected activity under the statutes prohibiting discrimination in the workplace.
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