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Beth Israel Lahey Health IT Principal Trainer I in Charlestown, Massachusetts

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Job Type:


Scheduled Hours:


Work Shift:

Day (United States of America)

Based in Charlestown, the IT Principal Trainer I has a remote or hybrid work model.

Under the guidance of the EHR Training Manager, the Principal Trainer I (PT 1) leads all elements of training creation: planning, design, development, and implementation for designated application(s) in the EHR program. The PT1 will also coordinates ongoing training projects to increase system adoption and user efficiency.

Job Description:


  1. Responsible for all elements of training creation: curriculum planning & design, development, and implementation for designated application(s)/programs for BILH enterprise utilizing best practices.

  2. Assist in developing training strategy for designated application(s) and projects.

  3. Develop training requirements for Super Users, and end users for designated application(s) including proficiency testing and post training support if needed.

  4. Collaborate with and provide direction to Credentialed Trainers (CTs) associated with application and programs to ensure outstanding content creation, deployment, and delivery. (eLearning, web-based training, video, demonstrations, tip sheets, and blended learning,).

  5. Responsible for understanding technical and clinical workflows of designated applications.

  6. Build, test, and maintain the training environment. Creates and maintains highly-organized functional specification documents for the training environments and validates their content. Completes thorough testing of all build in training environments prior to their utilization in training.

  7. Assist in developing the criteria used to assess learners’ performance.

  8. Performs other duties as assigned.

Required Qualifications:

  1. Bachelor’s Degree in a related field.

  2. Certification in 1 IT application obtained within first 90 days of hire if required.

  3. 1 - 3 years. Experience with adult education, instructional design, curriculum delivery, education/teaching and/or healthcare, clinical or operational experience.

Preferred Qualifications:

  1. Bachelor’s Degree in computer science/information systems, healthcare, business, education, or equivalent.

FLSA Status:


As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more ( about this requirement.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled