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Inspire Brands Franchise Administrator in Canton, Massachusetts

The Franchise Administrator will manage full life-cycle contract maintenance processes for the administration of franchise related agreements, amendments, renewals, and terminations for Inspire Brands portfolio companies. Requires interaction and communication with brand franchisees, field and corporate staff, and Inspire and portfolio brand management to secure relevant information for contract development, contract and regulatory compliance, issues identification, recommendations and decisions. Monitor and manage all licensing activity through maintenance of databases and tracking reports, follow up and process flow for each transaction. Assist in the efforts in supporting the processes, procedures and accountability standards associated with the preparation, execution, and ongoing maintenance of all franchise related agreements, and the onboarding documentation and record keeping processes.


  • Assist with the administration of and compliance with all aspects of the franchise related development and franchise agreements and franchise disclosure requirements

  • Update all contract related information into applicable databases and save executed documents to correct digital files

  • Accurately prepare all required transaction documents for new development, upcoming openings, transfers, amendments, terminations and closings in accordance to franchise law and Inspire policies

  • Support cross-functional team members

  • Complete a high volume of transactions in a fast-paced environment ensuring delivery to the franchisee or company representative, receiving sign/returned documents, reviewing for accuracy and completeness, and ensuring enclosure of all funds due EDUCATION AND EXPERIENCE QUALIFICATIONS

  • Required Minimum: 4-Year Degree or equivalent work experience

  • Preferred Minimum: 1-2 years of work experience in franchising and/or contracts administration

  • Preferred Minimum: Paralegal Certification REQUIRED KNOWLEDGE, SKILLS, or ABILITIES

  • General proficiency and understanding of the franchising industry and FTC regulatory compliance for the franchising industry

  • Proficiency with MS Office Suite, database management, FRM, Salesforce, and Oracle

  • Strong written/verbal communication skills

  • Self-starter/ability to work independently to maintain workload

  • Ability to successfully form business relationships with franchisees

  • Exceptional customer focus, approachability, organizations skills, and ability to consistently prioritize, delegate, coordinate, and satisfy numerous competing demands and successfully achieve deadline-driven results and effectively achieve business objectives

  • Proven ability to be open to change and agile in a dynamic environment

  • Strong sense of urgency

  • Limited travel required

Inspire Brands is a multi-brand restaurant company whose portfolio includes nearly 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC Drive-In restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.